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Customer Ratings & Reviews

Your price for this item is $526.99
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The comparable value price is $619.99

Customer reviews

Rating 4.4 out of 5 stars with 341 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the laptop's affordability, user-friendly interface, lightweight design, and extended battery life. They appreciate its performance and reliability for everyday tasks. However, some users have concerns about the keyboard quality and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 341 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer, super fast and easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the speed and the size it’s exactly what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop . Convenient and fast. Best purchase ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great performance for the price point

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best sales Custom service and price in Las Vegas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best salesperson Custom service and price in Las Vegas

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at good price for any daily home task.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and price. Bought on sale, easy to set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop computer. Fast, efficient, good display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. It is easy to use and very fast. I've had very good experiences with HP in the past, and this is no exception. Quiet fan. I love that the keyboard has a keypad. While I rated the battery life as excellent I've only used it plugged in. I generally don't move my laptop from the desk where it's at.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very fast n good condition n worked perfectly..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop HP-15.6"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received the HP Laptop, I was very impressed with it's appearance. I was anxious to turn it on and check it out. But I was disappointed when I tried to turn it on and use it. That didn't work for me. I couldn't get it to work like my previous HP. That's when I decided to return it to Best Buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok machine but..

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine but case is not very durable at all. I short foot and a half fall from a chair and the screen and case cracked making it unfixable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Item was as advertised and worked well.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was as advertised and worked well. Item was as advertised and worked well. Item was as advertised and worked well. Item was as advertised and worked well. Item was as advertised and worked well. Item was as advertised and worked well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this laptop!! i figure this would be a small temp laptop to get a better one, but this ended being worth every sent. all i did was update the hard drive to 1TB and its perfect for me now.. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. Works very quickly. Takes no time to start up or shut down. I can’t say enough about the speed. I have only one slight complaint - letters are printed in gray on keys - sometimes hard to see in dim light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality product with the majority of features that you would need. The only thing I wish it did have was an ethernet plug-in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found this awesome HP laptop on sale. Has everything we need for the house. Only concern is the weight. A little heavier than I would like and wish they had the touchscreen in stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is excellent. My one drawback is the two USB ports are too close to each other. I have a cordless mouse and it limits the flash drives that can be used in the other port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop and great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect. I went with the expectation of buying something else, but the staff worked with me in determining what my needs are and what would be the best product. I'm very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad set up time to long

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. As I said in an earlier review . I would have given 5 stars but I thought it could have been set up in less time

    I would recommend this to a friend