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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $549.99

Customer reviews

Rating 4.1 out of 5 stars with 166 reviews

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86%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the price, storage capacity, user-friendly interface, and weight of the 15.6" Laptop. They appreciate the affordability, spacious storage, ease of use, and portability of the device. However, some users have concerns about the Windows 10 operating system, battery life, and screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 166 reviews
  • Rated 5 out of 5 stars

    I love my lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is enough for me to study and I can also watch movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for college student. Quick processor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a replacement laptop to use for general everyday use. Found this one online and it was available at the local store. They did not have this particular model on display but did have one similar so I bought it after reviewing the display. I have been very pleased with the design and size. It was a little slow to get booted up at first and the updates done but after multiple restarts it seems to be doing well

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Worked as replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer got the job done and was a great price when our other one broke.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product my son is happy very nice,good spped

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 2 out of 5 stars

    Freezes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its freezes a lot, returned to bestbuy store, slow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Quite impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good laptop with 2TB hard disk and i5 processor and the price is very cheap

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I have had an HP laptop before and liked it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works well for what I want it to do. But I am really disappointed that it has no audio. Most of the time I have the sound off, but I wanted to preview a CD and no sound. The trouble shooter on the computer indicated that no sound card was installed. That shouldn't be an extra it should be standard.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great product for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Would certainly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend love his laptop. He use it for work and business.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very fast. Nice screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used it for a month but it seems to be a quality machine. Response is quick and resolution of the screen is good. I'm happy with the value per dollar spent.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great. Not very heavy. The ENTER & Right Click buttons are hard to press. Requires more force than Ived ever experienced with other laptops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy for i5 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this laptop. Used it for work. It's quite fast for what I need to create graphic designs, thanks to Intel i5 and the 8GB RAM. Definitely recommended especially if you can get the deal during holidays with $100 off from the retail price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this computer for almost a year now and it is easily the best laptop I've purchased. Easy to use and great functions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is fine with the laptop, unless you want sound. I don't know if it is just the one I got but after every restart the audio driver deleted it-self. This problem occurred within two weeks of purchase. Custumer Service at Best Buy was not helpful and the Geek Squad kindly offered to assist at their over-priced hourly rate. Seriously regret doing business with Best Buy! Having the driver install as a startup program fixed this but it is not a permanent fix.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that they dont give you Microsoft Office anymore! I love the laptop though! Its lighter then my last laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best choice for milti-tasking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ABSOLUTELY LOVE this computer for the speed, Windows 10 as well as the ability to keep up while I multi-task!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for me I am not a gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for me for banking shopping Facebook emails etc. I am not a gamer so I don't know how it would be for that. The one thing I don't like is the speaker I can barely hear it on certain things.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great computer, great price, lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed way more storage for my pictures. This computer has tons of storage and was on sale for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good price for a nicely packaged computer. Plenty of memory and storage along with a sleek design.

    I would recommend this to a friend
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