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Customer Ratings & Reviews

Your price for this item is $479.99

Customer reviews

Rating 4.9 out of 5 stars with 9 reviews

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100%
would recommend
to a friend

Customers are saying

Customers are positive about the backlit keyboard. One customer even mentioned, "I definitely love the backlit keyboard."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Backlit keyboard, Fast charging, Number pad

    Rated 5 out of 5 stars

    You can't go wrong with this laptop...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was just what I wanted. Has the touchscreen, bluetooth, wifi, backlit keyboard, the number pad on the right side, sd card slot for regular sd cards (instead of just micro), flash drive slots, and the plug-in on the left side. It does NOT have the cd/dvd optical drive, but I can live without that. I only used it once or twice on my last laptop anyway. The computer will come with a low-lit screen. I didn't like that. However, to fix that, go to the lower-righthand corner and look for where to connect to the internet, connect to bluetooth, etc... You'll see where you can increase or decrease both the sound and screen light. Computer turns on and off much faster! Old laptop took forever to come on. Battery life much longer than on old laptop. Can go a day without having to charge. Laptop charges much faster, as well. Like Windows 11 so far. Make sure to turn off OneDrive--it will eat into your data. Great computer! So glad I chose this one!

    I would recommend this to a friend
  • Pros mentioned:
    Backlit keyboard, Memory

    Rated 5 out of 5 stars

    What I Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was so much easier to set up than my last one. Everything transferred over from my old one to this one with just a couple of steps. It has sufficient memory for what I need it for. I also love the backlight. It offers a number of ways to secure the laptop including biometrics and passwords. I use it every day and so far, I've had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Backlit keyboard

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop! Came with a few extras although I havent utilized them yet. If your looking for a backlit easy to use HP, then this is the one for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop after having a chromebook for more than 6 years. I got it as a gift and its been so great since!! I write alot and research alot so this has been great to use

    I would recommend this to a friend
  • Pros mentioned:
    Backlit keyboard

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Item as described. I definitely love the backlit keyboard. I would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop gets the job done every time. It functions more smoothly than my Windows 10 one.

    I would recommend this to a friend
  • Cons mentioned:
    Unexamined

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop but returned it. I didn’t even open the box. I’m sure it’s a great laptop but I went with the Mac Air M1

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is super lightweight and easy to use run great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid computer. Handles everything I need to do at good speed.

    I would recommend this to a friend
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