The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
Cons mentioned:
Dimension mismatch, Setup issue
Rated 1 out of 5 stars
Didnt work, couldnt even get it to start up
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First of all the device didnt seem to match the description (dimensions). Second, it wouldn’t complete the set up process. I spent 2 hours on the phone with support & they told me to return it. Ill let you know how that goes.
No, I would not recommend this to a friend
Pros mentioned:
Clean, Fast
Rated 5 out of 5 stars
Terrific deal on a fast laptop!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Better than I expected! Fast, clean, and without blemishes!
I would recommend this to a friend
Rated 5 out of 5 stars
Fine machine, great value.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I originally ordered a 14" HP laptop but found the screen too small. I returned it, no problem. I bought this 15.6" laptop and am very happy with it. Lots of memory so I can keep a bunch of apps open. Backlit keyboard, simple setup. Battery life not as long as new but good enough. I'd buy it again.
I would recommend this to a friend
Cons mentioned:
Previously owned, Return policy
Rated 1 out of 5 stars
Not worth your money
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We got this laptop for an employee's anniversary of being at the company. Laptop was delivered on the 1st of June and was gifted on the 19th. We were unaware of the 15 day return period and can no longer return.
You cannot get past the set up stage, as the laptop was previously owned by Ericsson and you need to be their employee to log into the "portal" in the set up stage. We have called every customer service person linked to the laptop (Best Buy, HP, Ericsson, and Joy Systems) . No help. Waste of money. DO NOT PURCHASE.
