Customers frequently mention the excellent keyboard, specifically praising its backlit feature. The large, sharp, and bright screen also receives high praise, with many appreciating its touchscreen functionality and 1920 x 1080 resolution. No significant negative feedback was reported.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
Pros mentioned:
Keyboard, Screen size
Rated 4 out of 5 stars
Great overall
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great Chromebook. Very fast, good build quality, great backlit keyboard and touchpad, nice touchscreen display. Only issue I've had with it is the display backlight appears to have a minor uniformity issue—it's slightly dimmer in the middle. However, it's only evident when scrolling on a page with a white background. Not a dealbreaker for the price especially since it's a touchscreen with 1920 x 1080 resolution.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Great laptop!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first Chromebook and I have to say I LOVE it. I purchased a Lenovo Yoga two years ago. It's been a constant headache since then. This Chromebook has been amazing so far. The shell of this laptop feels nice and sturdy. Chrome OS has been smooth so far. The screen looks great and gets plenty bright. The only downside so far is that although the speakers are Bang and Olufsen, they are not good speakers. Other than that, I'm loving this.
I would recommend this to a friend
Pros mentioned:
Keyboard, Screen size
Rated 5 out of 5 stars
Very nice Chromebook
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The screen was large, sharp, bright and the colors were real. The keyboard was excellent, backlit and had a numeric section that I really appreciated. I liked this Chromebook, you should get it too!!
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic Chromebook
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm a public school I.T. Director and we use Chromebooks as are 1:1 program device deployment. They are great for students and users that don't need anything more than Chrome and Chrome/Android apps. While they can't run Windows apps, there are many alternatives and GSuite is getting better and better as time goes on...you can also remote into a Windows machine if you need to, if available.
My mother was complaining that her laptop was getting slow and that it took a long time to do simple sections...so I started searching around and found this.
This Chromebook caught my eye with is FULL keyboard with number pad, illuminated keyboard, and the ability to plug and charge on either side with USB-C. These are three items that are very rare on a Chromebook. The only other Chromebook with a number pad was an Acer.
The amount of time you can cold boot a Chromebook or restart after an update is less than a minute, including putting your password in. This Chromebook has a fantastic display, large trackpad, and is pretty light for a touchscreen 15" HD display. The battery life is amazing, even at 75% brightness, WiFi and Bluetooth on, and using a wireless mouse and touch functions, you can easily go at least 8 hours of usage before needing to plug in.
The ability to install both Chrome and Android Store apps is also a plus.
The only disadvantage is that it only offers one USB 3.0 port, but does have two USB-C ports, one on either side.
I'd highly recommend this Chromebook.
I would recommend this to a friend
Rated 5 out of 5 stars
College students
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very sleek. Easy use. Using for college and couldn’t ask for a better computer. Never owned a cromebook but it’s very easy to figure out.
I would recommend this to a friend
Rated 5 out of 5 stars
Easy to set up and use right away!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was using this 5 minutes after opening the box. Does everything exactly as advertised. A complete and fast tool for applications that are internet based. Very happy with this device, and the Best Buy price!
I would recommend this to a friend
Rated 5 out of 5 stars
Happy camper
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this as a surprise present for a relative and she loves it! She needed a nice sleek, modern upgrade and this nicely fit the description. The giftee is very pleased with her new laptop.
I would recommend this to a friend
Pros mentioned:
Keyboard, Screen size
Rated 1 out of 5 stars
Broken touch screen
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m a long-time Chromebook user. I was excited and hopeful about the release of this HP model. A 15.6” touch screen combined with a full-sized, backlit keyboard is a rarity for a Chromebook.
However, while the display still works, the touch screen stopped working after about six weeks of ownership. The laptop has been lightly used and great care has been taken. Neither Best Buy nor HP seems particularly compelled to help with this, despite a modicum of Googling showing that this may be an issue with this model in general.
I wouldn’t recommend buying this model, especially if you want a touch screen. If you’re going to buy it, buy the extended Best Buy warranty, or be prepared for HP to tell you that repairs may take a month.
No, I would not recommend this to a friend
Pros mentioned:
Keyboard
Rated 5 out of 5 stars
Good book
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does just what you need it too. Screen is great! would recommend
I would recommend this to a friend
Rated 4 out of 5 stars
Great computer .
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like my new computer for the price and what I need it for it was a good investment.
I would recommend this to a friend
Rated 5 out of 5 stars
The best computer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don't do much on a computer, emails and a some surfing. The chromebook line is the best and HP is the best. I don't have to wait for updates all the time and it is fast and I love the number pad. For me HP is reliable. I don't think I will ever own a windows laptop again.
I would recommend this to a friend
Rated 4 out of 5 stars
A Good buy.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good purchase and easy to use. I am satisfied with my purchase.