Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $165.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 2315 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the positive aspects of the 15.6" Touch-Screen Full HD Laptop, including its responsive touch screen, strong performance, user-friendly interface, and lightweight design. Many appreciate its good value for the price and ample RAM. However, some users point out that the battery life could be improved, and a few note concerns about fan noise and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,315 reviews
  • Rated 5 out of 5 stars

    HP is the way to GO !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a year or so and absolutely love it. Very fast, great screen color view! My only regret it doesn't have a lighted keyboard, which I knew that when I purchased it. My next laptop will have that feature no matter the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift and I’m told it’s great ! I don’t know much about computers so it was a gamble trying to pick a decent one.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect for average usage + simple video editing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was exactly what I needed. Perfect for average users plus it runs editing videos very smoothly. I’m not a professional video editor, but I’m happy that I can use my softwares without any issues. Very fast system, no lagging, keyboard is nice and I love the fact it has touchscreen. Definitely would recommend it to anyone with same needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop Purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found one on line I liked. I seen they had one in outlet store. I bought it and liked it so well, I checked back and they still had another one in the outlet. So I ordered it also. Both work great and I got them at a bargain price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has been so great. Works well for everything that I need it for. It has great speed and very great quality. Design is very sleek .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best deal! 16GB RAM, 512 SSD, Intel Core i7

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, the best you can get for that amount of money. I really think it’s all the best feature regarding RAM, SSD, Graphics and processor power for $800 at any store, for sure! (I wish it could be on special sale or in a pack including any software deal; nonetheless, it’s still the best deal I could find at BEST BUY)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a game-changer! The speed and performance are incredible I can work and game for hours without worrying about plugging in. The screen is bright and clear, and the keyboard is comfortable to type on. I'm so happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    You must buy it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase and at a better price, it is very fast, just what I needed for my classes and starting my home business. Excellent storage capacity, and it is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Much faster and lighter than my old one was!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    AMAZING

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best laptop I’ve ever owned. And great service from Best Buy. I had to take it in to get it updated so I can remove S mode and the lady there was very sweet and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Touchscreen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for keeping up with bills, downloading pics off my phone and social media. Love the large touch screen and the 10 key feature makes it easy for my spreadsheets. Purchased the keyboard protector and hard case to match on Amazon!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    HP laptop, 15.6", core i7, 12th generation.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was excellent and in good condition. The delivery was excellent, smooth and on time with no scratches. The only downside is the battery; it does not last long, but overall, aside from the battery, the laptop is excellent. Thank you, Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy and pleased with the laptop, it’s speed and storage capacities are very good for a “budget friendly” item. Sound could be better and extra USB ports would be highly appreciated. Overall is a great option for daily basis activities with the perks of i7 processor.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP is fast

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent, the computer is very good, fast, i recomended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Read full description

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like PC’s more than my Mac. That being said, I returned an HP 2in 1 for this laptop. It’s the same size, but the 2 in 1 was built better. It uses usb c to charge, it has a light up key board, also it has a cover built-in on its camera,this one was NOT! The reason I thought this computer was better was because it had double RAM it has the I7. But other than that’s, I’m really disappointed with this laptop. I’m seriously thinking of getting back my 2 in 1.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for school work and development.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Good configuration and disk space. Very fast and good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I have a LOT of programs that use a ton of RAM for work that is necessary that they run smoothly and efficiently, and this gets it done. I don’t have any complaints this far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for my needs, for both on the go and at home, I would 100% recommend this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    16 year old daughter loves it!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed something that could hild her assignments n her video games. Perfect fit. Then the icing on the cake is that its touchscreen. She absolutely loves it!! I got a great deal on a good product. Worth the regular price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, quick and easy set up, with a smooth to touch keyboard. We definitely appreciate the fast startup speed and my husband says it's well worth the money. The only downside is that the power supply is not a usb-c charging port but the computer comes with the power supply so you are good to go right out the box.

    I would recommend this to a friend
Sponsored