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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2345 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the positive aspects of the 15.6" Touch-Screen Full HD Laptop, including its responsive touch screen, strong performance, user-friendly interface, and lightweight design. Many appreciate its good value for the price and ample RAM. However, some users point out that the battery life could be improved, and a few note concerns about fan noise and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,345 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing laptop. Bought this for my granddaughter and she loves it. The touchscreen is an added bonus she says. She enjoys all this laptop has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Super fast & very lite. Love this unit

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and lightweight. I enjoy the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Nice computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer a lot. It is very fast, easy to use, and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! It is exactly what I was looking for. I definitely needed a computer update but didn't want a laptop with all the bells and whistles. The salesman at Best Buy did a great job listening to what I needed and didn't try to sell me what I didn't want.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    HAPPY!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop!! The size and weight is perfect compared to my old one. Extremely happy with the customer service at the Best Buy location in Stevens Point. Transferred all my data from my old laptop and took the time to explain features and answered my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    I highly recommend this computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic feel. Its light, portable, and powerful!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    As advertised and powerful enough for daily use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to for online college courses that are cloud based and has ample local storage and speed. I have purchased the previous years' models three times for my needs, so I keep coming back for some reason!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Best bang for the buck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for the price. Lite weight and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from my 2017 HP laptop. HP is reliable and i really like having the touch screen and windows 11. service at Best Buy is also excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my wife and one for me. We love it so far. Lightweight and high performance. Perfect for our functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife to use for college, she has used it everyday for 2 years and it’s been nothing but good!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Blessed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my computer. The staff wasn’t people friendly at Two Notch, Columbia location. Rock hill, South Carolina staff was so helpful. He was really amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very Happy Except for Battery Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my HP laptop and after visiting the BB in Brick decided to stick with HP. Within my price range, two caught my eye: This was in S Mode (so easy to disable); the other came S Mode disabled, but was more expensive. Kinda a no brainer. So far the only thing I'm not crazy about (can't blame HP for all the W11 Bloat) is the battery time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My adapter is not working now. It stops working and want to buy another one. It was working good though. Was really good for my work. Was using it for writing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good and works good and it has windows 11 and intel core

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Over achieves it's purpose

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and meets our needs for its intended purposes. Great value in what you get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good and functional

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it is compatible with a lot of apps and websites related to patient and healthcare and so far I've been very satisfied with the price I paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good recombination by the retailer it’s pretty much faster and this was I was looking for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing this review after over a year of regular usage of the device and everything works great and as expected and have had no issues to report.

    I would recommend this to a friend