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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2345 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the positive aspects of the 15.6" Touch-Screen Full HD Laptop, including its responsive touch screen, strong performance, user-friendly interface, and lightweight design. Many appreciate its good value for the price and ample RAM. However, some users point out that the battery life could be improved, and a few note concerns about fan noise and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,345 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Poor battery life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected better from a brand like HP, but my experience with their laptop has been disappointing. Just five months in, the battery failed. I contacted Best Buy for assistance, hoping for a quick fix, only to be told it would take 2-4 weeks for repairs. Needing my laptop for daily use, I had no choice but to fix it myself. Adding to my frustration, the laptop is still under the manufacturer's warranty. This entire ordeal has been a letdown.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent been using more than year and really works as new

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Deb G

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utilizing this laptop for my Master's program. Makes very easy to work and complete my program! Love how easy it was to set up the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HICK-UP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly believe that this purchase was and is everything I needed to do the work for my office use, I would recommend it to anyone else who’s looking for quality work and performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal and Awesome service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought this for $620 which later is on deal for $570. I got price match and got a credit with $50. This is the unique quality which I don't see in any other stores. I bought it for someone else but I trust on the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop - Durable and Fast

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop a year ago and have not encountered any problem yet. It is super fast and fulfills all my work requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP laptop. Got it for remote work and it does everything I need and want. Nice to have Geek Squad there when needed!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop and great value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new laptop and BestBuy was my stop! There was a good selection of laptops and I chose this one. I am really enjoying it so far. I arrived the day after I ordered it, and was as advertised and really easy to set up and use!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product from Best Buy. They made the process of choosing a good laptop very easy for us & liked this laptop so much. It's fast, with a touch screen, amazing processing capacity & memory

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Natasha

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter, she loves and informed me that it is sufficient for what she needs done as well as the speed being great while she is able to work with multiple apps open.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good entry i7 laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop with good speed . I7 processor helps. I have been using it for more than a year and is working well

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Mary

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched laptops made list of screen size intel , touchscreen, price. After 4 months found laptop on sale I purchased the laptop, with everything on my list Just started setting it up am pleased with lptop

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like ththe sleek appearance of the laptop. It seems to be running quickly and doing the job I need it to do. School work

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good, just bad battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, huge, like the specs.Only issue is the battery life. Dies very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good laptop for the beginners and better for daily usage

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I bought this laptop to work from home. It is just the right size. The touch screen is great. I would highly recommend as it provides all I need to work from home at a great price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Well So far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to be able to work from home. Haven't had any issues with it. Loving it so far. The system is working well and moves pretty fast and I'm satisfied with the amount of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, excellent processor.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP 15-dy5073dx

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, had to be shipped so I sent to store, just 3 days to get it. Setting it up was like any, took some time maybe an hour. I like everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Does everything I need it to do. My old laptop was getting slow. This one is plenty fast. Turning off all the HP and Microsoft notifications is a pain. But once I got it set up the way I wanted, it works great!

    I would recommend this to a friend