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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2350 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the positive aspects of the 15.6" Touch-Screen Full HD Laptop, including its responsive touch screen, strong performance, user-friendly interface, and lightweight design. Many appreciate its good value for the price and ample RAM. However, some users point out that the battery life could be improved, and a few note concerns about fan noise and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,350 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good, just bad battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, huge, like the specs.Only issue is the battery life. Dies very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product from Best Buy. They made the process of choosing a good laptop very easy for us & liked this laptop so much. It's fast, with a touch screen, amazing processing capacity & memory

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Poor battery life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected better from a brand like HP, but my experience with their laptop has been disappointing. Just five months in, the battery failed. I contacted Best Buy for assistance, hoping for a quick fix, only to be told it would take 2-4 weeks for repairs. Needing my laptop for daily use, I had no choice but to fix it myself. Adding to my frustration, the laptop is still under the manufacturer's warranty. This entire ordeal has been a letdown.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop - Durable and Fast

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop a year ago and have not encountered any problem yet. It is super fast and fulfills all my work requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! The touchscreen feature makes it so easy for me do design! It's fast and battery life last for more than 8 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP laptop. Got it for remote work and it does everything I need and want. Nice to have Geek Squad there when needed!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Mary

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched laptops made list of screen size intel , touchscreen, price. After 4 months found laptop on sale I purchased the laptop, with everything on my list Just started setting it up am pleased with lptop

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Natasha

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter, she loves and informed me that it is sufficient for what she needs done as well as the speed being great while she is able to work with multiple apps open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very reliable laptop. Would definitely buy it again. Like today!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with good speed battery life is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Score!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. And under the price I anticipated. A+

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent been using more than year and really works as new

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Perfect for school and our small business

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like ththe sleek appearance of the laptop. It seems to be running quickly and doing the job I need it to do. School work

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good entry i7 laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop with good speed . I7 processor helps. I have been using it for more than a year and is working well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Does everything I need it to do. My old laptop was getting slow. This one is plenty fast. Turning off all the HP and Microsoft notifications is a pain. But once I got it set up the way I wanted, it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I bought this laptop to work from home. It is just the right size. The touch screen is great. I would highly recommend as it provides all I need to work from home at a great price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Well So far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to be able to work from home. Haven't had any issues with it. Loving it so far. The system is working well and moves pretty fast and I'm satisfied with the amount of storage space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! Fast performance, great battery life, and a bright, clear display. Perfect for work and entertainment. Definitely value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    HP Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The track pad, even when the speed has been slowed, moves too fast. It also requires a lot of pressure to select items on the screen. The keys require more pressure which slows down typing speed. A little slow on startup. Otherwise, the computer works well.

    I would recommend this to a friend