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Customer reviews

Rating 4.6 out of 5 stars with 2345 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the positive aspects of the 15.6" Touch-Screen Full HD Laptop, including its responsive touch screen, strong performance, user-friendly interface, and lightweight design. Many appreciate its good value for the price and ample RAM. However, some users point out that the battery life could be improved, and a few note concerns about fan noise and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,345 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an excellent computer for the price. We use it at home to run Quicken and do online banking software. Also it runs Office 365. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this about 2 weeks now and I am quite happy with it. It does everything I need it to do and is so much better than my previous laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Overall but Windows 11 S not so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine overall. It came with Windows 11 S pre-installed which proves to be a problem when trying to install software even Microsoft Official Software. Needed to switch S mode off to be able to install Microsoft Office.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Benefits from new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop has given me the upgraded categories that I needed to allow me to work faster and more efficiently

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent laptop for simple necessities. The memory was exactly what I needed for the moment being. HP is a great brand

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the HP touch Screen. This is my second one. My old one is 10 years old and still doing ok, but I'm ready when it dies.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Disappointing Experience – Not Worth Buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the laptop and, unfortunately, it has been a disappointing experience. Here are some of the main issues I encountered: 1. Performance: The laptop is significantly slower than expected, even with basic tasks like web browsing and word processing. Multitasking is a nightmare, with constant lag and freezing. 2. Battery Life: The battery life is far below the advertised duration. I barely get 3 hours of use on a full charge, making it unreliable for travel or extended use away from a power outlet. 3. Build Quality: The build quality feels cheap and flimsy. The keyboard is uncomfortable to type on, and the trackpad is unresponsive and inaccurate. 4. Display: The screen quality is poor, with dull colors and low brightness. It’s difficult to use in well-lit environments, and the viewing angles are terrible. 5. Customer Support: I contacted customer support to address these issues, but the response was slow and unhelpful. They didn’t offer any viable solutions, leaving me stuck with a subpar product. Overall, the laptop is not worth the investment. It fails to deliver on basic performance and quality, and the poor customer support only adds to the frustration. I would strongly advise against purchasing this laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent value, fast start and easy to use. Perfect

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for anyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast but battery is not the best windows 11 is ok overall a good machine

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    No Complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints! Works great does exactly what i need it to. The touch screen is new to me and i absolutely love it. So far great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for basic use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly alright, thanks to Best Buy for suggesting this model

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect for college student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen. Perfect computer for my daughter whose headed to college this fall.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for programming and work from home jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Nice and Fast and smooth working.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop - Perfect for Me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and much faster than my previous computer. It fits my needs perfectly. All the features work well. Display is great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for over a month...really enjoy it. The battery life is not that good, but the spped snd display are great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Hplaptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and fast! Screen resolution was great and clear!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, this is my first HP laptop I’m using, I’m so pleased with the way it works.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster & Faster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The faster speed and more storage capacity are incredible. I had been using my work laptop that was HDD and I love this new HP.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP 15.6 Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality, touch screen is great. Good Picture.

    I would recommend this to a friend