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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2347 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the positive aspects of the 15.6" Touch-Screen Full HD Laptop, including its responsive touch screen, strong performance, user-friendly interface, and lightweight design. Many appreciate its good value for the price and ample RAM. However, some users point out that the battery life could be improved, and a few note concerns about fan noise and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,347 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Reliable HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, a replacement for my old laptop that was quite similar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good specs and very dependable. I bought this over a year ago and haven't had any problems at all. The wife bought one after she saw how well it works and she loves hers as well. If you need a new laptop this one is a good choice!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money.works well. I love this unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home usage system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get what I needed for home usage and did not break the bank

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    New computer/HP 2024

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product, serves it's purpose, appears to work well thus far

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this laptop. Me and a friend both bought this laptop. His is around 4 years old and its battery life is 45 minutes without powersaver on. My laptop was a little over 1 year old when it completely died on me. The specs may look good but the quality is horrendous. The frame is flimsy and the fans are a sorry excuse for cooling. When it died my laptop was off and not running any apps but not completely shut down. I had put it in my backpack in between classes and when i took it out it was extremely hot and the fans were loud. I opened it to see the screen occasionally blinking so i decided to let it sit and cool for a while. The thing did, but later that day i got the blue screen of death, and later, it was completely dead. Not dead as in uncharged, dead as in completely dysfunctional. It is ridiculus that a laptop not running any apps and OFF could overheat in the idle time between my classes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something went wrong with the laptop. Gave me the blue screen of death.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Ken

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plain and simple, lightweight - Perfect for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS AS DECRIBED GOOD DISPLAY AND FAST, WOULD BUY AGAIN

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this HP model. You will like it too.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop 6 months ago. Love that it’s lightweight but the battery life was is absolutely horrible. It can be 100% charged less than 30 minutes down to 52%. Very disappointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Hp Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice core processor nice touch screen features good graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best Buy , good attention , excellent items , the perfect price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You asked for this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A tad bit tedious in adding your domain address and the Microsoft crap strong arming everything makes you feel angry. Why you asking, you need to make a Microsoft account for everything move you make. For Pete sakes, 1 account should suffice for all. Quite a bit intrusive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it! It starts super fast and it works fast too.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got what I wanted and expected. Go for it okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product.. no complaints using it from last 1 year 8 months

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to use. Fast reponse times. Nice computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great laptop that has met all of my expectations. All of my software loaded effortlessly and the battery life has been good. Over the last 10 years I have been using HP laptops and desktops exclusively without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is meeting my expectations and I like the way it runs.

    I would recommend this to a friend