Customer Ratings & Reviews

it was a gift for me grandaughter . It works great . Very helpful in her college career

I have identified a solution that aligns with the specific requirements of my business. The proposed solution exhibits an appropriate level of functionality and compatibility that is congruent with our business objectives.

Decent for windows users, but slows down after few years

USB C port is limited. It does NOT support monitors or power. If you want two external monitors, do not plan on using the USB C port with a hub. Battery life is dismal as well. But it is fast.

This computer has helped my children do their assignments.

Batter dies very quickly. Use computer for school currently. Mainly AutoCAD and Revit-works well for applications but dies too fast

Awesome deal as we couldn’t afford much for our son going to college. It’s a good brand and perfect for an incoming college student.

THIS IS A GREAT ENTRY LEVEL LAPTTTTTTOP.I WOULD RECOMMEND.

I really like this and perfect for my use. It is just a little slower than I hoped for but for overall use it works well and was a good price.

Best Buy missed the 5-star rating only because I was a bad customer! I should have asked more questions. Every question I asked the answered without an attitude. Both the salesperson and the Geek Squad delivered.

Got this computer for my husband who was attending classes. It gave him everything he needed plus he was able to steam shows on tje evening with no issues.

Easy to use, but I have been having problems accessing a certain website that I need for school.

Good laptop for the price. Mostly needed something for internet use and looking up information related to machinery. Only dislike about the item is that the keyboard area flexes when you are typing. It feels like the computer is bending.

Great staff, and very helpful. Staff was able to answer all may questions and explan any concerns i had on any products that caught my interest. Great store.

THIS IS MY SECOND HP LAPTOP FROM BEST BUY AND I LIKE THEM AND THE SUPPORT FROM GEEK SQUAD....WHEN NEEDED, OR I CAN'T FIGURE IT OUR ON MY OWN

I've only had it for 2 months, but i like it. Im glad to have a keypad and SD slots and not have to buy extras

I love all HP products. Have never had a bad experience. I purchase everything via Best Buy as they take the time to explain clearly what you are buying. I highly recommend it.

Has this laptop about a month now and I’ve been very pleased with it so far. Good enough for a person that doesn’t do a ton of gaming, but allows me to attend my meetings virtually using the webcam.

although i love the laptop and i loved that fact its fast.. much to my disappointment i found out the ports do not support external monitors, and that was the reason i bought it in the first place, i have a multi extended monitors that i bought for it but i guess it would not work

As a senior, my family kept encouraging me to upgrade. It was so needed. I was hesitant because of cost and changes. I'm learning changes that were intimidating to me. It means so much to me now.