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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2347 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the positive aspects of the 15.6" Touch-Screen Full HD Laptop, including its responsive touch screen, strong performance, user-friendly interface, and lightweight design. Many appreciate its good value for the price and ample RAM. However, some users point out that the battery life could be improved, and a few note concerns about fan noise and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,347 reviews
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for online school. It's good so far, but it's only been about a month. Charging and battery life seems good. Sound is good. The display is nice. I would recommend this for daily casual use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loved this as a Christmas gift. He loves the split screen and overall size of the laptop. Having the Numeric Pad on the side is extremely helpful with his coding classes. 100/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased with this computer! I had a similar hp that lasted me 3 and 1/2 years so it was an easy transition to this laptop. Overall it is nothing too fancy or different but it is great for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Beware of battery

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery swelled within 10 months. Geek squad doesn’t have batteries have to send laptop to HP. No. Worthless warranty

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the experience with my purchase of a laptop from best buy, sale reps was very informative about the configuration on the laptops. Very helpful with software hardware, and projection plans. Look forward to purchasing more products from Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 2 out of 5 stars

    HP Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Cursor randomly shifts while typing resulting in text in previously typed line. Text randomly is lighted resulting in deletion when entering a new letter on keyboard. USB A Ports are too close together limiting use of both ports.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Has strong processing power for school related tasks. Also can handle light gaming on lower settings such as GTA and Minecraft

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eyesight - Keyboard fights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is very hard to read, especially for an elderly person. Also the pointer is very non-user friendly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop value purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and value for a current generation system. After I got it home I found that it did not have a built-in Ethernet connection. Not a big deal. A USB to Ethernet addition was not a big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for School

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! I had dropped it a couple of times and it did crack once unfortunately but I still loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family and Community Specialist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first laptop I had that was mine I used the schools computer or laptop for 32 years Thank for helping me purchase this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop is Working with good condition

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop. Working with good condition and battery life is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No photo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Chrome. My sister is very happy with her laptop. Everybody, there was so wonderful and very helpful. And the Geek Squad was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST DEAL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price it was a great deal, works as it should, perfect for my job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent instore service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online purshase experience was not so good because it got cancelled.. (something about my adress as a foreing customer). But customer service instore was excellent. Quick and Effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop it great for the price. We bought it just for basic internet surfing, streaming and school work. Does its job with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for a dear friend who needed an upgrade laptop in order to get a home business going. She and her family are thrilled with the laptop and find it quite useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use and manageable size . A best brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed even though I didn’t know what I needed! I don’t need a lot and this laptop will do a lot. But I know if my needs change this laptop will suit me for years to come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The bedt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love this item. She says its absolutely the best!

    I would recommend this to a friend