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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2347 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the positive aspects of the 15.6" Touch-Screen Full HD Laptop, including its responsive touch screen, strong performance, user-friendly interface, and lightweight design. Many appreciate its good value for the price and ample RAM. However, some users point out that the battery life could be improved, and a few note concerns about fan noise and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,347 reviews
  • Rated 5 out of 5 stars

    Easier for staff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our staff love these computers. I believe this is the second we have purchased. They have to enter a lot of data that includes numbers and having the pad on the side has made it a lot easier for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer for college

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use for college and so far it’s been absolutely great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great buy, needs more storage, but just install a higher capacity ssd and you should be fine. Has all the capabilities that you'd need for most work and school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little computer exceeds expectations at the price point I purchased it at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer that would allow me to scan, print, and email. My other computer was old and wouldn’t work. In addition I needed an HP where I could plug in a back up drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, my computer works great, great value and easy delivery pick up

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a disappointment, was looking forward to using this. Kinda feel like I was scammed. Battery is terrible, screen res is terrible. Touchscreen is awkward and really serves little too no purposes. Being laptop only opens up 90 ° more like 85° basically rendering touchscreen useless

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    software engineer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good ssd, works well . easy to carry as its light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just what was advertised and what I expected and hoped for. Money well invested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the construction of the laptop. The usb ports very good. Battery also meets needs. Display very nice. Very happy with choice and would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp website

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with hp support. Their support is all canned answers. Still don’t have my problem with using web support resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great laptop. Enough for multitasking. I do not game. Best Buy had a amazing sale when I purchased. Ordered online and picked up in store. Would definitely recommend laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience. Did not see any issue from last one year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amin Durrani

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never seen that kind of services for all brands under one umbrella. Perfect place to buy... if i am not wrong ...you people are doing really good job.... Best Buy is only one.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience great computer. Got this for school for my daughter in-law.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I use it for business, but it’s so easy to maneuver around I would definitely tell my family and friends about purchasing this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive purchase for my needing for a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third HP note books. I am happy with the quality of HP note book but totally unhappy with the Window's OS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am becoming familiar with my new lap top. Switching from Windows 10 to Windows 11 was a little challenging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, adorable and satisfy all my needs. Highly recommended

    I would recommend this to a friend