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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2347 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the positive aspects of the 15.6" Touch-Screen Full HD Laptop, including its responsive touch screen, strong performance, user-friendly interface, and lightweight design. Many appreciate its good value for the price and ample RAM. However, some users point out that the battery life could be improved, and a few note concerns about fan noise and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,347 reviews
  • Rated 5 out of 5 stars

    Laptop for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was very knowledgeable and super helpful with assisting with me finding a great deal. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I am currently using this computer for my IT certification. The use and versatility of this computer allows me to work, study, stream with ease.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited for what I was looking for. Minimal ports and the USB-C port would not work with several docking stations that I tried. I found that one wouldn't work due to the port not being thunderbolt compatible. Very well could have been user error, but was a step down from the HP Envy I had before. Too late for a return and Best Buy offered nothing on trade-in so I was frustrated with the purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good advise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good advice from the Best Buy salesperson. This laptop was perfect for my wife's use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a computer for school and this was a great deal for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a long time MacBook user who needed a Windows device for some work software. I bought this as a budget option to meet those needs, and it is working well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Price for Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop for the price. Memory & Hard drive size are perfect for use for large spreadsheets and other necessary work in today's farming world.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    USB C port only partially functional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please be aware that the USB C port is not like most other laptops. You cannot power your laptop from it. I'm not sure why, but I couldn't drive multiple monitors using several different docking station hubs I use for other similar laptops. I wish they would describe this better in the specs for non experts. Particularly the part about not being able to drive multiple monitors using a docking station connected to the USB C port.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box purchase. The laptop looks and functions like new in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size and value was an excellent purchase. I need to update my laptop and choose this product to fit my for online business and home life needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product, great value of money, excellent condition, first time to buy an open box laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice and fast laptop for power users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying a lot of HP laptops over the past few years for my business, and they have all been working great. So far this machine is solid

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop but the battery doesn't last long. I have to charge the battery after only a couple of hours. It should last longer than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast assembly, quiet keyboard, good overall quality, excellent/sharp picture. Speed could be faster…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not to shabby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop does what i need the only issue I have is the number locks turbs itself off all the time and I need it to stay on more than off. Aside from that issue I like it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe don't say excellent if you don't mean it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I'm missing a charger and had to go back to get it now back to charger it . It doesn't work. I use have hope in bestbuy Open Box excellent, but not anymore. This is a nightmare. I don't know if i should return or just fix it. This price point really works for me with the specs. I'm tired, and it's the new year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Works well for home management and graduate school projects. Glad this product was recommended by an agent at Best Buy via a online chat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College prep

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a package deal to send my daughter off to college. This was a great purchase, we both love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my computer is it to carry-on ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my computer is it to carry-on everywhere I like the model and the size I would recommend to all my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great great great great great great

    I would recommend this to a friend