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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2347 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the positive aspects of the 15.6" Touch-Screen Full HD Laptop, including its responsive touch screen, strong performance, user-friendly interface, and lightweight design. Many appreciate its good value for the price and ample RAM. However, some users point out that the battery life could be improved, and a few note concerns about fan noise and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,347 reviews
  • Rated 5 out of 5 stars

    zoom computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer rounds out my needs as a zoom facilitator. It is portable, easy to access and has excellent camera quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and am enjoying my purchase immensely..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service at best buy, I recommend to visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop! Nimble, easy to carry around yet doesn't feel small - perfect for someone who works on the go like me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 15.6” touchscreen laptop 512ssd 16gb ram

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived as described. Left at the door at the mercy of the rain. Was well packed so item not soaked in rain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my new computer and the help and service I received from the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fantastic. It's too bad I waited so long before getting this replacement for my 14 year old desktop.

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 2 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer with I7 works as an I3. Overall works slowly, during an internet search suddenly disappears open - working a folder. USB ports have aperiodic connections. The power button installed is lower than normal and very difficult to shut down the computer. Too many viruses suddenly attack the computer. Looks like the Firewall and Windows anti-virus do not work properly. So we are fully disappointed with the HP brand.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice personal laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Should had been more faster. Docking this laptop is also a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my college son. Has everything he needs! Speed is ok, there are some that are better, but this is great for what he needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good entry level laptop with high resolution with its price range.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    no power

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery took a crap in less than 6 months . That's when I discovered that the battery is attached to the motherboard, not an easy fix. For what little I got a chance to use it, I really didn't have any issues with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop and great service by Best Buy,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fae so good. The letters 0n the key board could use more contrast esp. for use in low light. Other than that I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop computer at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a great price! Just what we were looking for!! Glad it was time to update our electronics !!! Thank you , Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Wont power on

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed the laptop until recently. Purchased it 6 months ago and now it wont power on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got best deal. Ordered and within 1 hr its ready for pickup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shipping sucked, but product good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good, but when i received the shipping box, the security seal had been broken and box had clearly been opened, but the Product box was intact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, great graphics and all I need for my business. Great price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm used to older computers, but this one makes me feel like I've got a new corvette.

    I would recommend this to a friend