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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2347 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the positive aspects of the 15.6" Touch-Screen Full HD Laptop, including its responsive touch screen, strong performance, user-friendly interface, and lightweight design. Many appreciate its good value for the price and ample RAM. However, some users point out that the battery life could be improved, and a few note concerns about fan noise and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,347 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is not that good and and it runs as tho you have been using it for sometime and yet it's new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop i7

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more than I expected to purchase but love it. The keyboard is so nice and easily types. Geek Squad deserves a high five for all their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bargain!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up!!! Impressed with the quality of the product at the bargain price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for large data files

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect RAM amount for using and updating massive spreadsheets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great support with online sales team finding the right unit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An OK laptop for light use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this laptop was a disappointment and I ended up returning it. The power button doesn’t feel like it’s connected to anything and you are not aware if you’ve turned it on. The overall speed is acceptable but not awesome. The keyboard is mushy and lacks any feel. I also didn’t realize it has no backlight. Wifi performance is fine but not spectacular and the screen is ok but I could never get it to look how I wanted. It’s not awful but it’s not great either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My comp

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good looking computer bought it for my niece she liked it good brand I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase process was great. The recommendation was spot on & the laptop is exactly what I needed. Set up was easy too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our go-to product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product - this is our go-to model when we add a new team member to the organization. Reliable and cost-effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for letting buy the computer I was very happy with the product and the help I got at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been very reliable for the office work I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ruth's laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ruth's laptop is very good. The hardest part is trying to learn the differences between Micrsoft 10 and Microsoft 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 15.6" Touch-Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - 15.6" Touch-Screen Full HD Laptop - Intel Core i7 - 16GB Memory - 512GB SSD - Natural Silver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    college laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop for my son who is going to college. It has all the necessary functions without breaking the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed a laptop for my remote work at home. This HP laptop has all the specs and memory that I need for my personal and work affairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been needing a new laptop for awhile and decided to try HP and was satisfied with how good it runs and the battery life is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is good, it came with what it shows online also I got a free mouse, HP is a good brand been using this brand for years,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, good quality and the price was great...Best Buy had a special on it and I'm glad I chose this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It has been a dream for me. I have always liked this model until I was able to get it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Hesitate to give a 5 after only a months use. But very impressed with the customer service I received.

    I would recommend this to a friend