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Customer Ratings & Reviews

Your price for this item is $519.99
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The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 574 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers frequently mention the smooth overall performance, the convenient touchscreen, and the excellent battery life of the 15.6" Touch-Screen Laptop. Its portability and lightweight design are also frequently praised, making it suitable for various uses and locations. Many appreciate the ample storage capacity and the large screen size. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 574 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent School Tool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Expectations realized. nice features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! No issues the sales persor was very helpful!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With pressure to upgrade to Windows 11, we have been pleasantly pleased with the ease in transitioning from 10 to 11. As senior citizens with difficulties learning new technology, the Best Buy team is always attentive to guiding us through the process. We have adjusted to Windows 11 without any issues, thanks to the Geek Squad team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, and operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biengs everything needed to work form home, easy tominstall, light weight , great laptop for tue price. Wife uses to work from home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked great, and it came at a good price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice for school & work needs (:

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for school & work! Does what I need it to do (:

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Decision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this laptop, it has what I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for Students and Entry Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, perfect for students who also want to run some low-performance games, but like all laptops, overheating can cause massive performance dips, so ensure good airflow or buy a laptop stand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Excellent service. Zero bad aspects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new HP laptop! it has everything I need! It not too heavy and I like the big touch screen. I would recommend. I had the Geek squab transfer my data from my old laptop to this new one. Very easy process. I bought the Best Buy membership which also includes 1 year of the Geek Squad service should I have any problems and also includes 100% warranty. I would recommend, as I have already used them and they were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP lap top performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs very well. Always maintains WIFI connection. Very quick connections. Battery life is great! Display is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop does exactly what I need. It stsrts up quickly and finctions well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with my computer, it works very smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it..... its works well with no problem at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for my online courses. Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a reasonable price. I am impressed with the quality, ease of setup, and operating speed is impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP Touch Screen Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilled with it! Fast with great graphics. Handles spread sheets and data bases with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to get set up and going with. The picture is fine. It's not a fancy laptop. I bought it as a backup machine. But it does have 16GB memory and I expect this will last a few years. I could see it being a good machine for a high school student or even a college student. It's not a gaming machine but it's good for work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for her

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only I have a 4 was bc, it still did not enough video card to run my insta360 smoothly. But the computer itself works great. Gave to my wife for her business

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer is fast and work well for me and the price was was very good or a Best Buy

    I would recommend this to a friend