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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1360 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Many appreciate its lightweight design, long battery life, and excellent value for the price. Positive feedback also highlights the fast SSD and ample memory. The screen size is also frequently praised for its suitability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,360 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great value for a very good laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to operate. Touch-screen is an added bonus. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    MyTouchComp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, touchscreen, functions, features, and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product..i used everyday and its working great. i recommend it beacuse HP is good Brand.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    S mode in window 11 is a big issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop yesterday, Sunday, 6/2/24. I iust have to return it about 4 hours later. It was on sale yesterday, and i got $200 discount. The issue was that when I tried to switch out of the S mode of window 11, i can’t. I kept getting the same message: “ something is not ready, try again “ but when i click on try again tab, it didn’t go through and had the same message anyway. I guessed Microsoft blocked this feature. I tried to do different ways, but it didn’t let me switch out of the S mode. Microsoft just made it harder for users. The only browser on the laptop is Microsoft Edge. When I tried to download Google Chrome, it said that I have to switch out of the S mode, but when I click on the switch out tab, it didn’t go through. I went back to Microsoft Edge browser, tried to download the Zoom app, it said that the Zoom app was not from Microsoft. I got stuck. I have used HP laptop for many years, last time I had a window 10, I was able to disable the S mode. But this time I really gave up with the Microsoft Window 11. I was so disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great product for a real good price. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for school mainly. Battery life is great and webcam works too. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product and price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Fits our clarrom needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Previous HP user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't completely set up this computer yet BUT I can tell you from an HP computer (almost identical) that will be 9 years old in July HP is the absolute BEST laptop that is out there. If it wasn't for the Windows 11 update needed I would have stayed with my current laptop. I love HP products and will continue to purchase (hopefully not for another 9 years)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    An excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy, wasn't ungodly expensive and actually runs like it's supposed to

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer - super fast and has all of the features and components I desire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a basic computer my husband and son could use for book keeping and this has been perfect. Amazing price that can meet their needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works excellent with my university works and any activity in the computer also is a touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast .. I love it runs all the apps and programs

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    GREAT LAPTOP

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vey efficient laptop. Absolutely love the way it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for me! lighter than my last laptop. excellent color displays. very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good computer I definitely recommend it to do work or school what I love is the touchscreen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. The delivery was fast and in good condition.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing laptop for great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop offers excellent battery life and portability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this Laptop for a few weeks now, and overall, I’m satisfied with it, especially considering the price point. It is user friendly and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the money. Battery life is excellent and has a fast processor.

    I would recommend this to a friend