Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1360 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers are delighted by the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Many appreciate its lightweight design, long battery life, and excellent value for the price. Positive feedback also highlights the fast SSD and ample memory. The screen size is also frequently praised for its suitability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,360 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Fast processor, but the hard drive space is the only drawback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My newest computer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer fits my needs, fast login and works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow on delivery.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it was a little frustrating that it wasn't in stock and I had to wait an extra week and the position that I applied for online that I needed the laptop for was filled and I didn't get the job That's the only downside really The laptop is okay but the main reason I wanted it for it wasn't available on a timely manner I think it took an extra 2 weeks or a week and a half.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. Easy to use, and easy to navigate around,

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great value and easy set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hp for the money! It was so easy to set up. The touch screen is nice when you’re in a hurry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop very good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really good is tactile and it’s not heavy

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    good computer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First win 11 computer. Good Sound better than my older laptop. Touch screen a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Product Review

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer donated to a college student!! Thanks Best Buy!! The student loves the computer and it works beyond expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for the money. My only regret is not having the lighted keyboard option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hp laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop easy to use not heavy install mouse easy

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop to buy during black friday sale. got it for $300 for an xmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Precise Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop online and chose curbside pickup. I got an email within the hour saying it was ready. I drive to Best Buy, parked and emailed that I was there. They brought it out to my car. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have different laptops for different needs. I simply needed something to run basic odds/ends. No need for it to be a multimedia powerhouse for streaming or gaming; also not using as a work/business computer. I am happy with its performance completing the basic tasks I’ve thrown at it; I have no regrets with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works fine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work fine for what I need. It replaced a 10yr old HP that was just done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend for School Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, I’ve been using it for a year for school. I love the multitask window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. I use it for normal everyday work. Emails internet and Office software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed it for, first laptop for my son and mild gaming. Affordable and effective

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i do recommend . Very easy to manage

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    inspirion

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good value...good screen...spill resistant keyboard a real plus

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. Thin and extremely portable. Great, basic laptop.

    I would recommend this to a friend