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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1360 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Many appreciate its lightweight design, long battery life, and excellent value for the price. Positive feedback also highlights the fast SSD and ample memory. The screen size is also frequently praised for its suitability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,360 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for school and all around use. Would recommend this product. It’s easy to use even if you’re not too tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptsp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great purchase for bssic needs sinve I already hsve a PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for best overall value for a plug & play laptop model.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional buy everything works perfect, my team delighted with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a laptop to play music for small school dances. This one works great for that. I would have liked more usb ports but for the money I don’t believe I could have made a better purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for the price. It’s the 3rd one I have purchased for members of my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fulfilling expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer for the moment! I love it because it is light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was the purchase that I should have made a long time ago. Not only is the laptop great, all the people that helped me were great. Especially Nick in San Bernardino, CA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graduation Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for an artistic granddaughter to take to college and great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and operate. Great product. Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My lab top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice price was right and it works great hp the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware of open box purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a tad bit upset because I purchased this computer open box, excellent condition which you would think was cool. But obviously there is something wrong with it. And when I went to then HP site they said I only had 7 months of warranty left. That the warranty was activated in April. But I purchased it in August. Then the online customer service at HP disconnect and never send me an email follow up or anything. And I needed help with set up and have questions about something not functioning right but they say the first 90 days was all I had to do that. Ummmmm like I said I only purchased it not even 2 1-2 weeks before contacting them. So is Best Buy lying and selling me a computer that someone else had and they refurbished? That’s not what I paid for

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Awesome laptop great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop for doing your school work and reports

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15.6-inch laptop strikes a solid balance between affordability, performance, and everyday usability, making it a strong contender for students, home users, and professionals on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it is a decent product and gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    short lived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice clear images. Loud speakers. Short lived the screen broke while in my laptop bag. Now I can't figure out how to get it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks do it Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in the store to pick-up my new laptop. I had an appointment but was taken early. Time was taken to show me how to adapt to using the new programs. I was not rushed and all my questions were answered. I needed a little more direction, and again time was taken to assist me. It is nice to know I can rely on The Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Smiles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product makes a perfect gift for someone special and truly deserving. The setup was incredibly quick and straightforward, and the charging time was equally efficient. We couldn't be happier with our purchase and highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a while since I've used an HP laptop. I like the keyboard configuration. It's different than my work device, however i enjoy it for more personal usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intel HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product. Great price too!

    I would recommend this to a friend