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Customer reviews

Rating 4.6 out of 5 stars with 1360 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Many appreciate its lightweight design, long battery life, and excellent value for the price. Positive feedback also highlights the fast SSD and ample memory. The screen size is also frequently praised for its suitability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,360 reviews
  • Rated 5 out of 5 stars

    Good daily use laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for daily tasks. Bought for my mom and she loves it. She can watch YouTube and her streams with no problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but starting to annoy me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop in Jan. 2025. It is Nov. 2025 and although still running fast, it now makes a constant noise. It sounds like a fan. When I pick it up, it stops but when I put it down on a flat surface, the noise is amplified.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great. Got it for a good price with touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Fast and love the touch screen. Good size screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this touch screen computer … the price is amazing ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy for a fair price. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Teacher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for my job. It is able to keep a charge all day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is what I needed. Thanks to Bailey at Best Buy for walking me through getting it and setting everything needed for my photo projects!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW HP Lap-Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, Powerful, User Friendly, HP Lap-Top, Purchased At My Local Best Buy, In Temple, Tx.. , For My (NEW) Online Internet Business…!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Perfect size to carry around . Will be using this to take online classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my parents and they love it. It has all the necessary things for them, and they love it. It has been a few months already and it's still working nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up Nd verybiser friendly for a jr high student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer for a month now and I honestly have no complaints. It's very efficient and works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good…enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement laptop for my nephew. This laptop is sufficient for scholastic requirements and he uses it for YouTube and gaming. As a middle schooler he doesn’t require a tech heavy laptop or a super fast processor, so this was a no brainer. Although it’s on the low end for graphics and camera specs it does the job for a young gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Overdue Laptop Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob, the representative at the Dartmouth MA store was very knowledgeable and was very helpful in my decision to purchase the laptop. He is a great employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best choice for laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As i seen till now I didn’t find any laptop inthis price with these good configuration, and also i was very satisfied with the build quality and I am very satisfied for the service from Best Buy. I definitely suggest this laptop. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office with no key to download

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lap top overall was easy to set up; however MS Office purchased did not have proper key to installed and it took me many calls and 2 trips to the store to get the key to download.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for college

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Gets task done and good on battery

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product meets my expectations. It is working very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Good price. Helpful service. No pressure. I don’t care for touch screen but I just don’t use that and someone else might like it.

    I would recommend this to a friend