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Customer reviews

Rating 4.6 out of 5 stars with 1358 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Many appreciate its lightweight design, long battery life, and excellent value for the price. Positive feedback also highlights the fast SSD and ample memory. The screen size is also frequently praised for its suitability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,358 reviews
  • Rated 5 out of 5 stars

    Nice laptop and easy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great for my 16 year old. Easy purchase and pick up. 100% satisfied with BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop sales staff all a great help in selection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service as always very friendly and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product For The Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is wonderful. The delivery was fast as well. Will definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for studying and for homework really good sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great lap top I just found a better deal on a specific one that I wanted and I ended up returning it to swap it out but I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best windows laptop to date

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My perspective HP is top of the line in regards to all windows laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop perfect for students

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent choice 100% recomended of you are a student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for home finance programs. Video is a little weak for games. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter’s computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer for school for my daughter. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it , it’s very good laptop , I brought one before this is second laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been very good so far,really nice ,basic laptop at a really good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product. Run without problems. When i bought the pickup up was fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter is very pleased with the laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well I'm very pleased with it and my daughter is as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Failed Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop until today when the battery died only way to use it was to plug in to power and could not find help any place on the HP web Site! Sad that just a month after paying cash for a new Laptop I can't use it. HP Laptop 15-fc0025dx (9Q1E9UA) Serial: 5CD43450D0 Product: 9Q1E9UA Problem code# 9SG7W1000CA8MFPV7FC0WZ213

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not happy about my purchase the laptop is good and the battery life is good,but l have network issues . I came to best buy for it to be checked and still the same. So to me the laptop is useless if it cannot to WiFi

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for a bit over a month & have had no issues. Set up was easy & I’m not a tech whiz! This works for me working remotely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well balanced machine, high quality, especially for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the cost. Does everything I need and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasnt as easy as i assumed, hopefully im goin somewhere with it

    I would recommend this to a friend