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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1358 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Many appreciate its lightweight design, long battery life, and excellent value for the price. Positive feedback also highlights the fast SSD and ample memory. The screen size is also frequently praised for its suitability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,358 reviews
  • Rated 5 out of 5 stars

    Expectations met!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just right for what I needed. Can’t go wrong with an HP.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could give zero i would. I returned the first one because the mouse pad stuck. I bought end of August for school, it is now beginning of October, the mouse pad is stuck again thank goodness for touch screen. Also the blue tooth does not work for head phones. So please don’t buy this model it’s a waste of money!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer it’s worthy to buy. Good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly good laptop. Sometimes gets stuck on a black screen a few seconds when trying to unlock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for a basic model. Great for utilization of paying bills online and quick research

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for general use. Currently used for work. I’d like to see a backlit keyboard on this unit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP Touchscreen Laptop computer for $349

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop computer for $349.99 is total garbage as trash as dusty and dirty sound is coming as sounding out of the laptop. You got what you pay for and that is the reason that it is on sale for that price. Defective product. Trash.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super happy with my purchase. It’s a perfect laptop for work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop that’s perfect for school and multitasking!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a little mad because it can’t upgrade the ram.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good everyday notebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to browse internet, show online and make payments. Works well for basic needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. A little hesitancy in the mouse pad or when clicking on links. Overall great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and received in good condition. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New HP computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New purchase. More efficient than old computer still learning features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap lightweight replacement for basic use....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good cheap alternative for normal daily tasks. It is a little slow on the response side, especially when waking it up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small and convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer as a quick fix due to my previous HP Envy crashing. There's no comparison. Im quite spoiled on the features which this HP lacks alot of. Especially if you work from home. However, it is compact and works great for student use. I will be giving this computer to my daughter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid laptop for basic needs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for simple things like school or work. I use it every day!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor customer support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product poor customer service received prior to Christmas should have been ready to go when delivered took to geek squad told me that it would cost me another 40$ for one time setup or 180$. I declined will not buy anything else from Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop it is my second time i bought it love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop reviewed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son. So far everything has been set up and is working.

    I would recommend this to a friend