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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1358 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Many appreciate its lightweight design, long battery life, and excellent value for the price. Positive feedback also highlights the fast SSD and ample memory. The screen size is also frequently praised for its suitability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,358 reviews
  • Rated 5 out of 5 stars

    I love my new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my purschase it’s a great laptop has everything I need and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too shabby very well built in my opinion. Got loads of space for just about anything you could need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because it was overheating. And I didn’t like the display

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been a great laptop. Still learning about it but works just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY ROCKS.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge and helpful staff Good prices and value for products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what my son needs it for! Great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality and best for Student. Price worthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves it , uses it everyday for school. Delivered very quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be five but I had some trouble with the keyboard freezing and not letting me sign in. Found a hack to fix it when it happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate device for fair sale price. Nice touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent computer for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good computer, unfortunately no backlit keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, sleek, works well. Perfect for all types of computer needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop ideal for the purpose i bought it for. Student is enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touchscreen Excellence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Best Buy Y must I put 50 characters to submit review ??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very versatile. Good ability to use multiple tabs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy I Ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I've ever had. And the service is second to none.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash Computer even for basic things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose if you want bottom of the barrel this is fine. However that being said this thing is garbage. The whole thing feels like a middle school classroom laptop. Poor quality in materials, the "HD" display gave me a headache and the text was not defined in the slightest, I could see the pixels. Dont even get me started on the S mode nonsense. Absolute trash. I have owned it less than six hours and it took me one whole hour to download Chrome browser. Immediately after I downloaded Chrome I started getting a headache from the display and lighting. The mousepad on it is kind of tacky and makes navigation difficult. Ill be returning it first thing in the morning and I quite honestly want something without windows at this point. Spend the extra money and get something else. I am not a gamer, I am using this for work so Im not looking for incredible displays but this was beyond terrible. It is built so flimsy that Im worried if my cat steps on it that it might crack.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i needed. Great computer for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good laptop but it had some inconveniences and speaker was only under the keyboard and the sound was not loud, so that is one of the reasons why I didn’t like it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my laptop. It is perfect for my schooling. I love the keyboard.

    I would recommend this to a friend