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Customer Ratings & Reviews

Your price for this item is $637.99
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The comparable value price is $749.99

Customer reviews

Rating 4.4 out of 5 stars with 198 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the laptop's touch screen, price, and performance. They appreciate the convenience of the touch screen, find the price reasonable, and are pleased with the speed and storage capacity. While many customers are happy with the laptop overall, some have expressed concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 198 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice laptop only complaint no light up keyboard but it’s good otherwise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop to look for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop in this ranfe on working its just work as per standards mentioned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Looks great and has excellent performance. I really like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs a lit keyboard

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main complaint is that the letters on the keys are hard to see when viewing the keyboard at certain angles. It should have a lit keyboard. Other than that, this laptop works well. Nowadays you need at least 8GB of RAM which this model has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for college freshman. My daughter is very happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 1 out of 5 stars

    HP, what happened to your QA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have the quality I expected from HP. Felt and even smelled like a cheap plastic toy. Had problem from the start. Took a long time to come up and/or restart. Searched the web for known issues with this product, found out about the power cord/adaptor and blinking light on caps lock key. How these two are related is pretty scary.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good fast laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. Light, thin and easy to carry in a case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made chage right away.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't see keys in silver. Returned for Dell , in black with white keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great for school. Gotnit for my daughter and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! My daughter loves it. Exactly what she was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love a good hp and so far they have lasted me a good long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new work computer. Just what I needed, perfectly perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer good for office home work and social media

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time. The product is all right. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap laptop that worlds great for anyone, school ,work …

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    powerful laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerfully laptop can handle any daily activities except gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really cool and it a really good laptop and i think its the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent, this Laptop is the best option for home and office use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer easy to read button. Easy to manuever through also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just an ink cartridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ink cartridge is an ink cartridge. What else is there to say?

    I would recommend this to a friend