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Customer Ratings & Reviews

Your price for this item is $637.99
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The comparable value price is $749.99

Customer reviews

Rating 4.4 out of 5 stars with 198 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the laptop's touch screen, price, and performance. They appreciate the convenience of the touch screen, find the price reasonable, and are pleased with the speed and storage capacity. While many customers are happy with the laptop overall, some have expressed concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 198 reviews
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for this price.. Good performance and display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and Fast Power Horse HP Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent package and deal for work and personal experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good computer. I bought it for basic use and it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lapto

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Very reliable. I love it. But it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Very light weight, yet powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy laptop, good for student and office you must buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop always my store 4 years ago I bought my 65 in tv 4K

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far amazing, I love the finger print security option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great product. Very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's one of the best....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one of the best I've owned. Great bang for your buck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for our needs. Very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim and portal!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop!! Easy to use and portable. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality and cheap price. Best customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked as advertised. Beautiful screen and speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how similar it is to my old one. I absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    that is a really great product, I would recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem with speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was great unfortunately it had a problem with the speakers and I had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Bad, often shutting down suddenly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad. It always shut down suddenly many times per day, I want to throw it away now

    No, I would not recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 2 out of 5 stars

    HP plastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in paper this could have been a great computer but it was Cheaply built. All plastic and not fantastic.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop just over a year ago. I've had nothing but problems with it. A fan went out when it was still under warranty so I took it in and the fan got replaced but all the other issues I reported were ignored. The mouse pad is hyper sensitive. It randomly clicks or moves the cursor even if you aren't touching it. Had to deactivate it. The space bar only works half the time. The mic and speakers are hit or miss and the function keys don't work right. You can press one and a completely different one that's on the other side of the keyboard is activated instead. Very frustrating since I bought it for school and now I'm such paying off a laptop that cost over $700 and it doesn't work 99% of the time. Its junk don't waste your money..

    No, I would not recommend this to a friend