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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 2850 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the responsive touch screen, ease of use, and affordable price of this 15.6" laptop. Positive feedback also highlights its satisfactory performance and ample storage. While some users mention the battery life could be improved, and the lack of Bluetooth is noted by a few. Overall, the laptop receives favorable reviews for its key features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,850 reviews
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very fast for a system of this price point. Keyboard has a very good feel to the key strokes. Screen is sharp with good graphics and is the right size for usability and portability For the price point you can't beat it..

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Bluetooth

    Rated 4 out of 5 stars

    Mediocre Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First il like to say that this computer i bought it for a gift. The battery doesn't hold that much so is weak. It lacks of bluetooth connectivity which i think now a days every single computer should has. The rest is fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is very light weight and so far is working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good entry level computer for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won't get a better product for the price you pay. It carries HP's robustness and plenty of storage. A pleasant surprise is the CD/DVD drive - which will be a boon to the earlier generation people who have CD collections.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great Overall Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace our 8 year old laptop that finally died on us. Was thrilled with the available options (like a touch-screen) for a great price! Simple to set up, and I love that it has the numeric pad on the keyboard! We actually purchased one for my parents, too, and they love theirs!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing computer for day to day use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great! I can run my video games and do school work very easily with minimal lag.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    New computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an HP 2or 3years ago and we hated it Windows 8 sucked. I got this new touch screen a couple of weeks ago and it is so nice. It's much easier to use and the touch screen is so nice. Windows 10 is easy to use too.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to computer, wonderful touch screen. Easy set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neither tablet nor laptop: this notebook is......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife, who uses it more like a terminal to various internet applications, word processing and record keeping. No gaming, movies, etc., but some photos & music. So this notebook is everything she needs at a great price. It has worked perfectly right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Good and basic for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good beginner laptop for my daughter. There was a lot updates that needed to be done and that took about a day. However, once it was all done it was pretty fast adn really easy to use. She loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Basic Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for email, word processing, spreadsheets, presentation and surfing the internet. Fast with lots of storage. Touch screen is nice when working in low light and you can not see keyboard. Only thing I would like is more memory. Great little computer for what I do.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    My Best Laptop Yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very fond of HP computers. So when I was ready for a new laptop I knew what kind I wanted and I knew where I wanted to shop...Best Buy! I got this one on sale for a very good price and it is amazing! I would advise everyone to shop at Best buy for all their electronic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It's fast and I haven't had any problems with it. Windows 10 is hard to get used to so the touchscreen really helps with navigation. The only con is that the speakers are a little weak but I plan to get some wireless speakers. Haven't tried gaming with it yet either.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Thumbs up...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Try it you'll like it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Great & Fabulous product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is having a nice performance and works great and efficiently for my daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight...fast processor! Connects instantly to the internet. Great buy for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good laptop for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great laptop for a beginner. My 10 year old son has a 2011 iMac and it worked ok but he wanted a better computer for mine craft and some other online simple games.. plus to use it for his math homework. So had it has been good... The only reason I did not give it a 5 stars review was just because sometimes it takes a little long to actually work because it is automatically downloading stuff from the internet... updates for anti-virus and some other applications that are necessary for it to work.. I get it but sometimes it just takes a little too long considering we have a really fast internet connection... NOW, for the price I paid we can totally live with it and it'll do for what my son needs it for now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent for what we need it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a computer for very light usage: email, reading, watching videos and possibly some light use for work. This computer does everything she needed with way more storage than she needed. I can't comment on the speed, but core i3 is more than enough for very light use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop as a gift for my wife who had broken her touchscreen. could have gotten her old one replaced but it just seemed like a better deal to just buy a new one and we couldnt be happier. works great, fast. shes a marketing manager and can do everything she needs on it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for what you pay for it. It's not lightning fast but performs well and as advertised. The touchscreen works great, the video is clear, and there is tons of storage with the 1TB drive.

    I would recommend this to a friend