Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,089 reviews
  • Rated 2 out of 5 stars

    Do not recommend

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a horrible time with this laptop. Purchased 6 months ago and have been having issues with the screen flickering and nobody has been able to help fix it. The laptop was purchased to use for work and I have not been able to do so for months

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They Don't Make'em Like they Used to

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the unit was not well made. Felt very flimsy and pastic-y. Returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Decent, good quality for sale price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer so far. Battery life is a little less than previous computers but nothing too inconvenient. Only other complaint is that it doesn’t always connect to the Wi-Fi right away when you first turn it on

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the budget cost , size and compatibility of home system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keys hard to see

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard does not light up and the key color is dificult to see.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    DaveB

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keyboard needs more contrast, still learning use. no disc reader

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop, good deal. not too comfortable with the keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for the price I will recommend this product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Spend the money and get more memory

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The memory on this computer is terrible. Running Chrome and several other web-based programs (such as GMail) makes it almost unusable as you get the "out of memory" message constantly. In order to get around this you have to clear your cache every few hours.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hp

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get my laptop was sent to another house so didn’t get to experience it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Very happy with style and speed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP-15.6" Touch Screen Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not pleased with this laptop. It has some issues that are very annoying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Belva

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it although I am missing some features but overall a good purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not enough power. messes up zoom calls. Won't let me download Zoom.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for about 3 weeks and it has frozen up and won't work!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    wendy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to get microsoft account on computer to use for college,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming, schooling and just all around having a laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Feeling So SO About This HP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch is too sensitive. Screen resolution is not as sharp as I would expect.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    get better at same price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too many flaws from the durability. from keyboard and mouse pad to casing and setup

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I'm a bit satitfished with it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good purchase just took a little bit for me to setup account and still just getting familar with it.This is My first labtop so I'm hoping it will be a keeper.

    I would recommend this to a friend