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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 3,089 reviews
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good for the price! You get what you pay for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr. B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for my purpose it's good dor work and general purposes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Annoying fan

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer but the fan is very loud and annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great budget laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for doing homework and surfing the web.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good browsing laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for minimal use. I suggest apple product for heavy usage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine for a basic computer.Nothing extra

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    preloaded loaded search engine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate Bing! Preloaded loaded search engine is a pain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit for High School and or College student. Robust. This is our second HP unit like this. The First lasted 3 years but eventually opening and closing the laptop all the time wore out the screen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheaply made

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected. Cheap construction and display lacked color.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good performance so far , and full length key board

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Windows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like windows they do not offer me what I desire

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 1 out of 5 stars

    Microsoft hostage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft won't let me install others apps and browsers.Microsoft store don't have disable setting.The Geek Squad was no help they gave up.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor performance. I can even use teams or share my screen to present a ppt. It crashes all the time. Ram usage goes up to 90% with outlook, teams and power point.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too many blue screens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO. I bought this laptop on 11/9 and by now (1/4/2023) it has had 4 blue screens. Went get it fixed at best buy and they didn't see big issue, but then it had another blue screen after I got it back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer performs as it should. Have to get up to date with Windows 11 which is not a problem so far. Don't like the fact that there is no DVD.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good quality for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok . It is a HP laptop and HP has never disappoint so I am truly happy with my purchase. However, the antivirus thing that I got with it it’s not really working but other than that it’s a good purchase .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inferior product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained what I needed in a laptop and was told this was a very good product for my requirements. It is no. It comes in S mode which prevents you from using other applications. Had to change my t out of S mode, but continue to have issues with other applications. Complete waste of money. BestBuy online gave me bad advice by recommending this product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Hp. Also have two Hp printers. Will never buy another brand. Have used them for over 15 years. They are fantastic.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. Keyboard is noisy and low quality. System was less responsive than I expected from a new laptop. I returned the device the same day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mistake letting rep talk me into buying it,

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop and it malfunctions terribly. Can’t cut off the touch screen, it’s got little circles popping up everywhere. Like the computer is possessed or being hacked. Biggest mistake was letting rep talk me into buy it.

    No, I would not recommend this to a friend