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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,089 reviews
  • Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just ok... Don't expect too much from this cheaper model, but it will get the basics done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my every thing about my computer it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great little laptop for what i need it to be

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love have a laptop. Have 2 pc's and love the availability of the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sales Beautiful salesman courteous and prompt

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy plastic and the silver on silver keyboard paint is nearly invisible

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My new lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new computer. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good no problems so far a+++++++++++++++

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not shop here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this computer and it did not work. I tried multiple times to get a refund and was told I would get my money back but it has been over a month and the refund still has not processed. Very frustrated with the whole experience. Will not be shopping here again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a different one a few years back and liked. I got this one it felt cheap every time I typed the screen moved. And key board moved in. Was not happy. Sound was good though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality… I recommend this computer………………………..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is not very bright and the keyboard is awful, The mouse pad is off-center making typing difficult. Other than the price, I can't find one thing good about this laptop. I am returning ASAP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. My daughter love her laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product ####################################

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchpad gets stuck and the screen has a low brightness level.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we picked this laptop up on special, great deal!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 15.6 touch screen laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .Great for a travel computer I needed it for work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop would not print on my printer so I called technical support, they referred me to Geek Squad inside the store & Geek Squad checked it out & told me to return the new laptop back to Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is the worst stay away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lousy stuck in s mode best buy wanted to charge me up to $150 to look at or get out they lost my business brand new this how they treat you .

    No, I would not recommend this to a friend