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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,089 reviews
  • Rated 2 out of 5 stars

    Battery not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery isnt' very good. Battery lasts about an hour.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. So far it’s been reliable and good for students. Very versatile

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No happy with quality of this laptop that’s why I want my money back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hp Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is hard to see in low light I was unable to see the keys

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as intended. Decent laptop specs for the black friday price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless waste of money!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst laptop I have ever owned. Windows 11 is a huge failure, Keys get stuck, page shifts on it's own while tying, Screen freezes up. Click on a link, nothing happens, stays frozen. Key board light? Never works.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Seems fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fine but haven't had it very long so I can't give it 5 stars yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A rating of 0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the laptop. The keyboard wasn't working at all and the screen stopped working too. I rate it a 0 if that was an option but the size was great!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad quality of the cover

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The material is very bad. It is indented from just putting the power supply in the same bag with the laptop, the cover got scratched right away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP laptop computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m waiting for someone to help me get it set up. Directions are very vague. I stopped into Best Buy to ask for better directions and they told me there isn’t any additional directions. I may have to see if it can be returned since I can’t use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Good Value for the price!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good value for the money. The setup was the easiest I ever experienced. The speed and display are pretty good. The speakers sound a little tinny. I exited S mode so I could download Google Chrome/Google Sheets. The light weight and compact size are great for mobility. Bought it Friday and used it all weekend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leave it on the shelf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst computer I have ever owned. It’s slow. It lags. I definitely do not recommend. Very difficult putting your programs in. I guess you get what you pay for

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution! Love this gadget. Feels like a mini tV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop doesnt charge well and the memory keeps sayimg its full. Im trying to return it however the clerk messed up my order and now it seems like im out of my grace period.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even have it for a whole solid 2 weeks when it the screen started glitching. Returned it instead, I’m iffy on HP laptops now, I thought they were suppose to be good laptops

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop and price worthy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop looks good and all system is working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the fastest but works for what I wanted it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolution is not a good as my old HP. Not bad tho.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop display turned off after only 4 months of use. I would like my money back

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ggggg hhhhhhkkkkkkkk ssssssssdgggggjjjjjjkkkk

    No, I would not recommend this to a friend