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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3089 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design and affordable price, along with positive feedback on battery life. However, some customers expressed concerns about the limited storage capacity and RAM. A few users felt the need to upgrade storage to meet their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,089 reviews
  • Rated 4 out of 5 stars

    Good for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the money. I would recommend it others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad laptop for the price, but definitely not a compurlter suited to high end gaming. Can prrform the necessary functions of an adult life such as word processors and emails, but laggs out when tasked with graphics and gaming

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get an Apple Device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is loaded with unnecessary programs and apps that are totally annoying and want nothing more than to sell subscriptions to programs and services that are not needed—Intel storage, McAfee (only need the basic), Microsoft 365, etc. Constant interruptions to any use of the device. Very frustrating! Also not easy to figure out how to disable S mode that enables you to load apps not found in Microsoft store. I almost returned the laptop because of it. Two tries and nearly an hour later it was resolved. Need customer support with reps that speak English—was constantly asking person to repeat.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Laptop Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE the wide screen (compared to my last laptop) it makes a difference! Plus the touch screen feature is truly a game changer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok computer if you are good at typing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works well but I’m not a fan of the silver keys with the grayish letters. It makes seeing the symbols and letters difficult. Okay for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions well, it has great screen display, and I like the light weight of the cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great deal, great touchscreen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop - great touchscreen. Wish it had backlit keyboard. Great deal

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad MicroSoft Set Up System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have never bought a pc with the control freaks MicroSoft. S Mode is the worst system ever. I thought I read up on it better, I can't do anything since they want let me work the way I am use to doing. The control freaks block everything I am trying to do. I'm going to try to delete the S Mode and hopefully I can have a life again. HP might to a good pc but no one will ever figure out as long as MicroSoft is running the system. Sorry

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop...just what I needed. Smaller with lots of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent computer for office work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Price was right for what I wanted to do with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ny customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price...Fast speed great computer and fu. To use...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer just to do some college courses online, I only had it for 3 weeks and used it for 5 days out of the 3 weeks and the cpu fan died. That is very ridiculous for a new computer hardly used. I enjoyed the battery length and everything else as far as a work computer, i just cannot recommend due to the poor fan life.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop cannot be used with a docking station. If you are only using it for travel, it’s fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not able to use my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get into my computer so it's a waste that i bought it in thr first

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This is am OKAY computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great computer. Good enoguh for my middle schooler.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No quality here

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the laptop I was hoping it would be. Cheaply made, I have only had it about a month and the down key has already popped off. No backlighting on the keyboard and the screen flickers like there is a power surge. Thinking about returning it and getting something a little better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP laptop review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid hardware........................ ...........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VeryGood

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much everything about it is very good, but it is quite a bit different from my old laptop, so it's certainly taking some time to get used to!!! d

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Resolution is horrid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if the reviews are accurate, but this screen resolution is below budget. That and it’s VERY HARD to see the print on the keyboard, as it blends in. Definitely not keeping

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP touch screen laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Perfect for my needs. Display seems a bit dim though. Please provide laptop specs. for me again via email. `

    I would recommend this to a friend