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Customer Ratings & Reviews

Your price for this item is $152.99
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The regular price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 2984 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the laptop's touch screen, price, user-friendly interface, long battery life, lightweight design, and overall performance. They appreciate the convenience of the touch screen and find the laptop easy to use for everyday tasks. Many customers also highlight the great value for the price, making it an excellent choice for budget-conscious users. However, some customers have concerns about the build quality, limited storage capacity, Windows 11 operating system, S mode restrictions, and intrusive software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,984 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    All round great tablet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An incredibly good tablet good value and invaluable for holding zoom meetings. Nice neat size very easy to pack if you are a big business traveller and can be used on the plane to watch films on small table. I take it everywhere I go on business rather than my laptop. Stylus is nice to have too to work on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Hp Laptop i3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop no complaints this far. Brought for my daughter to use for her schooling who is in kindergarten so she wouldnt have to use mine (a Mac)...very easy to use and touchscreen works great

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not very computer savvy so I have enjoyed learning on a new operating system. Love that its touch screen. Exactly what I need for online class and graphics for sublimation . Love the large screen Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Build quality

    Rated 3 out of 5 stars

    Average Computer, maybe even below

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay computer for the price. It has touch screen which is nice. I got it for my dad, and the only thing he complains about is how dim/low quality the screen is, how fast the laptop overheats, and the material of the laptop. Otherwise, he does not mind it because he’s not too tech savvy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the keyboard, and the fact that it has a numeric keyboard. The HDMI port has really came in clutch for me and my entertainment purposes. The touch screen is phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Rating

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer it’s great for school work. I don’t really like the quality of the picture it kinda gives android vibes. I think the touch screen was a little extra on my behalf but I do use it most of the time. Overall I give it a 6/10.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My laptop purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has suited my needs. I know that I’m not even using very much of its functionality. The touch screen is awesome. Definitely my favorite feature.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this online and decided to go look at it in the store. Absolutely perfect for what I need and the screen size is so much better than my last laptop. I use it for both work and school and I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Mr Frank Santora

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes working on my laptop much easier. I don't have a desk and can't tie up the counter in the kitchen all day. Previously I was balancing my laptop on two clipboards laid over pillows as I sat in an armchair. The raised portion of the mouse pad area is more of an obstacle then an aid. (see picture) but overall served the purpose I needed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Work laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was well wroth the purchase. It's speed and clarity is awesome. I do a lot of 2D & 3D renderings and graphics is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy saved me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed this pc in a quick pinch. I’m so grateful that I could purchase a open box, but really nice pc for my new job. BestBuy really came through when I needed them most. Thank you so much, BestBuy!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Brett’s Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful computer. It processes quickly and starts up instantly all for a great price. It is the computer to get if you are looking for a “work” computer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is what i was expecting, prefer quality ,no scratches dents , its flawless, operation and set as easy as 123.. delivery was on time its a very good purchase, it exceeds my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Shouldnt Have Waited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been awhile since I personally had a new computer. I wish I would have done it sooner. Althoigh not the quickest on the market it is lightyears above my old one and more than sufficient for my job. Im.completely satisfied so far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer it has everything I need for school and can do many gaming tasks. The size is good and I love that it is touch screen, makes it easier to use at times. Overall a great computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got our money's worth.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great computer so far. We use it for school and business. Lightweight, but the keys seem louder than previous HP laptops we've own. Over all happy about the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP all in one touchscreen laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever owned! It does everything and it also has a touchscreen. It’s fast, affordable, and has a good amount of memory. I got a great deal at Best Buy and when it’s time to get my next laptop, I will be definitely getting the latest model. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this isn’t necessarily a gaming laptop, it does have a good battery life if you don’t put too much stress on it and has a decent amount of storage for work or school

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my 8 year old in 3rd grade. It meets all my requirements. It has a large screen, it’s very fast and battery life is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    VERY satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid to go from Windows7 to 11 but this computer is GREAT! It's easy to use and has a lot of features. I've always been happy with HP!

    I would recommend this to a friend