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Customer Ratings & Reviews

Your price for this item is $152.99
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The regular price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 2984 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the laptop's touch screen, price, user-friendly interface, long battery life, lightweight design, and overall performance. They appreciate the convenience of the touch screen and find the laptop easy to use for everyday tasks. Many customers also highlight the great value for the price, making it an excellent choice for budget-conscious users. However, some customers have concerns about the build quality, limited storage capacity, Windows 11 operating system, S mode restrictions, and intrusive software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,984 reviews
  • Rated 5 out of 5 stars

    Good buy, so far

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop back in August. It arrived really quickly. It has performed as expected. It has only been used for Office app so far but not complaints, and it came with Apple tv trial period.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for, but like, in a good way.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. For roughly $350, considering I was using a Macbook Air from 2015 on its last legs, it's pretty good. Obviously, if you want a more powerful, reliable machine, there are other and better options. But for basic stuff like videos, word processing, and Discord, it's worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for work from home option

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for over 4 months. I have no complaints. I use it to work from home and it works well for me and my zoom meetings. Perfect for what I need

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My laptop rocks!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best buy. . .no pun. It does everything I need it to do at a price that was unbelievable. Thanks 5Stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best computer ive ever had

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive had this for 7 months, it works great, i dropped it a few times and it still works the same, you should get this (this picture was taken yesterday)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic computer once changed to Windows 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic computer for school and work type functions once Windows 11 S mode is changed to regular Windows 11. I bought this to use for basic work projects and am now considering buying a second one for my teenager to use in school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new laptop, (early birthday present) it turns on quick, it’s very lightweight and is perfect for my online-college classes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying a little bigger screen. I am getting use to it. I typed 44 pages of my family tree book. I am still learning some things I haven't used before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 15.6 Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice laptop, however I am having some issues downloading pictures off of my iPhone and with connecting bluetooth devices. Hopefully these issues will be resolved soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop with great features…. Staff and crew members were really nice, experienced and had a way of knowledge. Happy to have this product…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks good Purchase Thanks to Best Buy!!▶️▶️▶️▶️ nice nice very helpful electronic..!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great for working and playing the sims! So happy with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cracked screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get to enjoy it because I cracked the screen and now I can't use it.. I unfortunately didn't get the chance to put insurance so I didn't get all the features.. but from what I did experience, I enjoyed

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Things it can improve on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop can improve on storage and it can additionalty improve on frame rates, for video games to run smoother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMPUTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product, it helped me a lot on my college works, it’s definitely the best thing you are going to buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price. Fan is a bit loud, hasn’t overheated though. The battery doesn’t last as long as i’d like, but it definitely gets the job done. Good for school and whatnot, not good for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Great value! Very happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer for the price. Took to the store for help and the agent was great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Thank you for helping me purchase it. You guysnever steer me wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP does it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Has everything that i need storage and feature wise. And love how it syncs well with my phone.

    I would recommend this to a friend