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Customer Ratings & Reviews

Your price for this item is $152.99
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The regular price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 2986 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the laptop's touch screen, price, user-friendly interface, long battery life, lightweight design, and overall performance. They appreciate the convenience of the touch screen and find the laptop easy to use for everyday tasks. Many customers also highlight the great value for the price, making it an excellent choice for budget-conscious users. However, some customers have concerns about the build quality, limited storage capacity, Windows 11 operating system, S mode restrictions, and intrusive software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,986 reviews
  • Rated 5 out of 5 stars

    Best school laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I love how it’s super light and how advanced the system is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent customer service on my HP Laptop from both sales associates at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, Lightweight, Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lightweight laptop! The screen is a little sensitive for my liking but still really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, its so great, I love it, the better laptop I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get you one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is fine. The screen is large enough and the grey color is just perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment, nice design, excellent image quality. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Good unit with a bad keyboard

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and good performance. But the keyboard is really bad. Keys keep coming loose and falling off. This is unusually poor quality for HP where you expect much higher quality. The keys also have a cheap quality to them, and it is not always easy to touch type with them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great device fast starting and great image quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6” Touchscreen Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my HP Laptop! Was easy to set up & like the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is good and big. I like it. I will choose it next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new laptop . im so glad i bought this brand .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, packed well, fast delivery, happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an amazing product to use. Is fun and works with all of my music projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Slimline Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is awesome! Great value for what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lapto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, practical, fast and very good processor and programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and resistant. Ideal for school, it is the best purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP - 15.6" Touch-Screen Laptop - Intel Core i3 -

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cpu is a nice size and weight. Sleek look to it and separate numeric keypad is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robust laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought Dells for the longest time, but my last Dell had issues. But this HP laptop performs really well and I don't anticipate the problems I had with Dell. One minor thing, there's no RJ45 port. It's annoying, but I can buy a USB RJ45 connector.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product! Just no lighted key board. So far good . Can’t beat the service at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop last minute for training. Great buy!

    I would recommend this to a friend