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Customer reviews

Rating 4.7 out of 5 stars with 805 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the laptop's overall performance and processor speed as positives, along with the touch screen and ease of use. Many appreciate the battery life, lightweight design, and reasonable price. The primary concern raised by a few users is the RAM, with some suggesting an upgrade to 16GB.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 805 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Donnet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase.. buyer is able to computer as needed for his Podcast project. He will continue to use it for school and personal projects. Very efficient computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for work and personal use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the laptop for business purposes. Fulfills all the duties that I need with multiple windows open with speed. Couldn’t be happier for the price I got it at and the performance it gives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good features, but not enough RAM

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today’s computing needs, 8gb RAM is not enough. I had to purchase an additional 8gb to stop bottlenecking. Otherwise the rest of the features are nice for the product. Updating the BIOS helps efficiency early on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale for my son to use at college and its preformed great for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great computer for my high school student great size and the touchscreen is the best

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two months, I am still happy with this laptop. Pictures/videos look good on the screen. touchscreen is convenient. Left and Right click options of Mouse seem a bit glitchy sometimes. If I don't click in extreme left corner, there isn't a response.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice Unit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just use it for simple tasks. I like the keyboard and screen display. It works well and responds rapidly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No (IR) infrared camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great-priced item before Christmas, and I bought it for my disabled son. The only problem we've found is NO infrared (IR) camera for facial recognition. Yes, it has a camera but NOT IR, so Windows Hello does not work and limits the sign-in options.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This was the one for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried out several laptops before i found this one. This one was perfect, size, performance, everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    works but heavy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15.6" Touch-Screen Laptop offers solid performance with its Intel Core i5, responsive touchscreen, and ample 512GB SSD storage. However, 8GB RAM may feel limited for heavy multitasking.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I recently purchased a product and I’m very satisfied with it. The quality is excellent and it exceeded my expectations. Thank you for the great service and fast delivery.”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer, especially the touchscreen. Super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I ever made! It does everything i need it to! I own my own photography business and it is perfect for all my editing and creating content needs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP touchscreen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop thinking it's a good deal because it was on sale but I'm so glad I did. It's easy to use. I don't know much about laptops so that's important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom’s new laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a great price! Perfect for my needs, which are fairly basic. Geek Squad did a great job of transferring my old laptop to the new one, and helped greatly with the setup!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the laptop has performed great. It was delivered when promised with no damage or problems. It is able to handle our of our needs wiht out any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super laptop and recommend to anyone especially during offer period

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop i like this one exactly, next time I'm gonna get hp

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good everyday laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer at this price range. The only thing it doesn't have that I would have liked is a backlit keyboard. It was easy to set up. I have Office 360 on the old computer and that made transferring data to the new one super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Very good speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for regular work and very quick in laptop startup and fast processing.

    I would recommend this to a friend