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Customer Ratings & Reviews

Your price for this item is $322.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1519 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the 15.6" touch-screen laptop's ease of use, performance, and sleek design. Many appreciate its lightweight build and the value for the price. Positive feedback consistently highlights the responsive touch screen and ample RAM. The laptop's battery life is also frequently praised as decent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,519 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Basic & Easy to get with

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the computers are complicated, to work with because my parents are old, this computer is perfect, they navigate & use it for the personal purposes with no problem, i think its one lf the best computers out there .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, good battery life. ive had it for a year now and would buy again. i dont really use the touchscreen feature too much but i like the option

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop i love it love it love it does everything

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Super reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I use it almost everyday for work and gaming and this thing has done great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall it’s a steal of a deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has exceeded my expectations. It has enough RAM and disk space to handle Windows 11. For a price point of under $500 it’s a steal. It even has a touchscreen! It’s lightweight, making it good for travel. I’ve had it over a year now. I use it to play basic games and stream shows, plus I use it for work. I’ve been in IT over 5 years professionally and much longer personally. If you’re looking for a good laptop for general work or school use that won’t break the bank, this one is my top choice.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect for Schoolwork and Light Gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for schoolwork and light gaming (Valheim and The Sims 4, for example). I love the touchscreen as well. I only wish it had an ethernet port, but the wifi works great. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and works well has all the features that I needed plus touch screen was a plus

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for general use; does everything I need it to do. Mostly online banking, shopping, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good for the interim

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. I bought to fill gap between buying a home and work and se laptop. I am using it while deciding on which new one to get for my business. It connects much better to my printer that my iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for two years now. And I have not had any issues with it. And I do use it constantly every single day for school so I would say this was a good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Computer and Fast!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and perfect for anything shy of gaming, which it isn't bad for that either. Very pleased with every aspect of this device and appreciate the support from Best Buy when necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for the price! Very happy with it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work and it’s great! Has enough speed and memory for all I need.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Pretty nifty laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nifty laptop. The fan is a bit loud for me, but the touch screen is nice and it has nice features like showing my phone display and tracking.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, Fast and easy to use. The only negative is the keyboard. The markings are hard to read. Bought a keyboard light so I could see the keys better.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    5 Star computer @ a GREAT PRICE !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price for a fast computer. All I can say is, if your looking for a 5 star computer at a great price buy this one and you won't be disappointed !! Thanks Best Buy " From A Total Tech Customer "

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade for us.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleak, fast, and efficient. We are very pleased with our purchase, and expect good things ahead. Really like the 12gb of RAM. Great for research. Our salesperson, Paul, was also terrific. We gave a 4 for battery life. We need more time for a thorough assessment, so 4 is the minimum.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great and very easy to use. My daughter likes that it is fast and it has a touch screen. The contrast is great and doesn't cause eye strain.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Efficient, fast enough and great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues looking for just i what i needed. Bryan, came over to the rescued and executed by knowing exactly what i needed based on my needs. Nice slim design with just the right speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this computer a little over a month and am very happy with it . Very easy to use , battery life is good so far , watch Sunday ticket on it while traveling without issue . Couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems user friendly but can’t really tell yet. Not sure how to use some of the features. Can’t get the Norton virus protection to load so not going on internet until I can get another virus protection.

    I would recommend this to a friend