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Customer Ratings & Reviews

Your price for this item is $322.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1519 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the 15.6" touch-screen laptop's ease of use, performance, and sleek design. Many appreciate its lightweight build and the value for the price. Positive feedback consistently highlights the responsive touch screen and ample RAM. The laptop's battery life is also frequently praised as decent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,519 reviews
  • Rated 4 out of 5 stars

    Christmas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't even turned it on but was a great price will have to update after Christmas

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super, super slow!! I purchased the same computer a few years ago and it was great. I gave it to my son since he used it more than I did and decided to get another one to sporadically use. This machine has been terrible to say the least. Don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good chosen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my son k3 school and for my wife for surfing web for family stuff .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Oops.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied bye the overall appearance and lay.out of the laptop. Unfortunately that don't help it operate. The touchscreen is not functioning and i have not been able to set up this unit at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor screen and keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a laptop just for writing documents in Word, accessing the web, and maybe sometime watch a movie or video. Forget all of the above. From a computing and processing standpoint it is fine. But we mentioned in previous reviews, the screen is horrific - can’t look at it more than 5 minutes without eyes goin bad. Keyboard sucks. Feels like this unit wouldn’t last 6 months. Great price- but don’t bother. Cheaply made and just not worth it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible just don’t buy it. It sucks, slow, crashed on first use and froze.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything I wanted..the keyboard is a little slow, but not a big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this was an excellent buy. Only thing lacking was the touchscreen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is amazing .. i have never had a touch screen before and i love y It

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, and stable and fast. Keyboards could be a bit more softer, good overall.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Case ID: 5100925338

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop brand new, and less than 30 days later the computer stops holding a charge. I'm under warranty so I assume I could just return this defected laptop and get a new one. Instead, they said the charging adaptor is internally damaged, so it's my fault. Worst customer service ever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and Compact Laptop that is efficient for a Graduate and Office Settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop on sale and it will be a extra for when we are needing one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using my new computer. It has all the functions I thought it would.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer needs backlit key board and the key markings are hard to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet would buy again instaling the virus protection plan was simple

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Powerless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed when I received it & it wouldn’t power up. I knew it was an open box when I purchased it, but thought there would be someone who would power it up to see if the device was functional. So without seeing this laptop powered up, my review will be dismal & have a poor rating.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with new version. Can’t tell where window end and next starts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can take it with me!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the ease of using this laptop--love the size Take it with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The hp laptop with i5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit, for the price and processor power, this was a no brainer!

    I would recommend this to a friend