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Customer Ratings & Reviews

Your price for this item is $322.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1519 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the 15.6" touch-screen laptop's ease of use, performance, and sleek design. Many appreciate its lightweight build and the value for the price. Positive feedback consistently highlights the responsive touch screen and ample RAM. The laptop's battery life is also frequently praised as decent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,519 reviews
  • Rated 5 out of 5 stars

    The new study laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ❤️❤️❤️✅❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it.............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS PURCHASE HP LAPTOPS NEVER HAD ANY PROBLEMS!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product! Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. So far so good. He likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price as per the specifications.Go for it ...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..............................................

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ……………………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gooooooooooooooooooooooooooooooooooood very Gooood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ………………………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inferior Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer in January and the screen is frozen today. I have to take it in for repair. This is a horrible purchase HP is making inferior products will not by another one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap - you get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels high end however it's not that high resolution and feels sluggish right out of the box. In addition, it comes with Windows 11 S mode enabled which is a terrible operating system and there was no tutorial about it and how to disable it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from Dell. Particularly refurbs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty badly handled corporate returns. They run way too hot for just home browsing. Wasted 10 hours chatting with dell support and multiple support services couldn’t fix the issue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted one year, lol.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan and battery went out exactly one week after warranty expired, lol. Perfectly new laptop that overheats, useless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    probably good laptop but on off button seems unsensitive and didn't Microsoft Edge. May need to go to mouse as the lap top "mouse" is super sensitive sending me all over

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Charging

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the computer for exactly a year now. Today it stopped charging. I’m hoping it’s just the charger and not the computer itself

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like this HP Laptop Computer at all. Keys are hard to see. Would not recommend this to anyone. Would love to teturn it. Piece of junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received March 4th. Used once and worked, battery died and cannot recharge. Plugged in for over 12 hours and still nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest computer i ever used. Waited too long to turn it on and try it out to return. Next time i will order from somewhere else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected, but body is simply plastic and usb-c port doesn't add charging point. So to use with usb-c docking you need to have docking power and laptop power separately.

    I would recommend this to a friend