48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $322.99
Clearance
The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1519 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers are impressed with the 15.6" touch-screen laptop's ease of use, performance, and sleek design. Many appreciate its lightweight build and the value for the price. Positive feedback consistently highlights the responsive touch screen and ample RAM. The laptop's battery life is also frequently praised as decent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,519 reviews
  • Rated 1 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a touch screen. Windows connects and downloads all my preferences. Performance for online school is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    My new HP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and easy to use. Speed is great and Best Buy employees helped with any questions I had

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great Size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size and the processor speed. Does everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! No issues! From the time I got it until now there has been no problem problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent on a budget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spilled coffee on my laptop, so I needed a new one that didn't cost a lot. This is a great computer for the price especially considering it's a Core i5. I don't think it runs slow and does what I need for school. I have 2 issues with it, which is why I deducted 1 star. the left "shift" button was stuck when I got it and sometimes doesn't work right. Mind you, I've only had this computer for about a month. Next is the keyboard keys are very firm, so it takes a lot to push down on them and they also feel cheap. I don't expect perfect with a cheaper laptop. Even with these minor issues, I would still purchase this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for home use. Great speed and plenty of memory for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing product! Brilliant screen, easy to use. Graphics are great for someone wanting a good everyday computer!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect for my daughter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter for her 14th birthday. She absolutely loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and is very fast. I'm on the computer a lot and I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New Lap Top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and as expected. Love my new toy and recommend you buy one too!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new HP, Purchased it at great price. it is a I5 very fast

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop does everything I need it to do. Would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for work, exceded what i was hoping for. Good laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great HP laptop. I have had this laptop for over four years and it never lets me down.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great! The touch screen works wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what i need it to do, like the touch screen option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop! AmAZING add on to my small business❤️

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Decent Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop I use it mostly for sims 4 and other games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It s perfect for working , I am not sure about gaming

    I would recommend this to a friend