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Customer Ratings & Reviews

Your price for this item is $322.99
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Customer reviews

Rating 4.5 out of 5 stars with 1519 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the 15.6" touch-screen laptop's ease of use, performance, and sleek design. Many appreciate its lightweight build and the value for the price. Positive feedback consistently highlights the responsive touch screen and ample RAM. The laptop's battery life is also frequently praised as decent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,519 reviews
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer glad I choose this one. The speed, display and to top off being touch made it a plus for me as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    First comp.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my son. It is his first computer and doesn’t have a great need for a computer. It was adequately priced for its features. He loved the touchscreen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Bought this as a Christmas special and it is a great value for an i5 processor and 12GB of memory. Fine for simple use like internet and office type programs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    College project.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and clean running bought for scool computer for great grand daughter for collage works well i added a4tb ssd set one drive and backup to my nas auto backup with teamviewer runing in back round so i can help her out. Install office 365 for her too. She likes this very much. No many kids get there IT Support from Great Grand Dad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Computer Ive had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been fast and reliable for years. Bought it back in 2022 before everything and after this many years it finally stopped working. 100% would but it again if Best Buy still had it in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer, fast, easy to navigate. I just wish that the salesperson would have told me there was a firewall built in before I searched for virus protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good performer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Excellent performance, easy to use. I had to disable S mode of windows 11 in order to install turbo tax - that was simple enough to do.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    About the laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice. cool running software as well of the system is very good is working and and it it’s very fast. It’s very good and it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and reliable!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and beautiful laptop, it is a reliable laptop and the battery lasts very well. So far so good! Very much recommended

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop provides excellent speed at startup and operation. The silver case allows the laptop’s appearance to be to maintained. There are 2 reasons this product didn’t receive 5 stars. First is that the keyboard makes a rattling sound while typing. Initially very annoying, but over the past weeks I’ve gotten used to it, but it’s wasn’t annoying enough to return. Second is the mouse device, which now has the mouse buttons integrated into the surface itself as opposed to the older models which had separate buttons. Supposed improvement, but it causes unintended problems for this operator.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Loved the product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, hd screen, fast, high speed touch with windows 11. I would recommend to purchase this.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. I enjoyed the touch screen and the speed of the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    It's fine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this a steal, since I bought it on sale at a price point similar to lower-end laptops I was considering. I normally like HP, but this laptop has a ton of problems. When it's working, it works pretty good. It's quick and basically does what it says on the tin. And it USUALLY works. But for what I paid I was sort of hoping it wouldn't be as...i don't know, buggy? However, it often fully does not work. Several times I have booted it up only to have it working so slow it's unusable. Even trying to type anything will have like a full 5-10 second delay. This has happened 3-4 times, and I had to turn it off and on again multiple times before the problem corrected itself. Additionally, once every couple weeks the laptop will go to sleep and will not wake back up. As in, when I open it it will freeze on the pre-sign-in screen. I won't be able to move the cursor or click anything and the keyboard won't respond so I simply have to do a hard reboot. Which usually but doesn't always fix the problem. Similarly, the screen will go dark (while the computer is very much on) and I won't be able to do anything but a hard reboot. It's pretty troublesome. Overall, I kind of wish I could go back and choose a different laptop, or that I would have returned it early on. I encountered these problems within the first week of owning the laptop, but then they stopped for awhile so I assumed it was just a one-time thing. Egg's on my face. I would say look elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently got my nephew this laptop and he loves it able to complete homework assignments and play some video games on it as well ! Great for the price .

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with good price. Hp laptop is performing well as per my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Light and Fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop and super light. It is fast and has not had a single startup issue. Using it right now on this review. Very sensitive touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Pretty cool

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Touchscreen laptop earns a 5-star rating for its excellence in combining touch functionality with outstanding performance. Its sleek design, responsive touchscreen, and versatile features make it a top choice for those seeking an interactive and efficient computing experience. With a variety of configurations, it caters to diverse needs and offers a seamless blend of style and functionality. It's a stellar choice for modern users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the college student

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer for our college student. light weight and durable design

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great little laptop for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great combination. The SSD drive is fast to load, the 12 GB memory is great for multitasking and the touch screen is a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast and reliable. The 12gb opens emails that even my work computer won't open. I can stream movies and shows and work remotely when I need to,

    I would recommend this to a friend