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Customer Ratings & Reviews

HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 6GB Memory - 1TB Hard Drive - HP textured diamond pattern in black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 315 reviews

95%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-14 of 14 Reviews
  • Rating: 3 out of 5 stars

    Lacks Speed/Windows 10 not as clear

    Posted
    Roger
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We live in a city that just installed a fiber optics internet system. When buying the laptop, I wanted to take advantage of the speed. However, when we did not achieve the speed advertised, the technical staff in the city found out that the hardware in the laptop limits the speed. They advised buying an accelerator which I did and this does speed it up. But this limitation should have been clear when purchasing. Also, I do not find Windows 10 as easy to navigate as Windows Vista.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    A good starter laptop

    Posted
    TC23
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have this laptop for 2 months. Compared to the ENVY that my daughter has, the quality of this laptop is pretty cheap. The keyboard is a little hard to type. You need to press a little harder for the the keystroke to register. Sometimes it is a little frustrated. Otherwise it works fine. If you want to have a functional laptop which doesn't cost a lot. This is a good buy. However, I wish I got the ENVY model. It is much nicer and only costs a little more.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Average

    Posted
    ScooterBum
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Average computer, little noisy but not objectionable. My biggest fault with the unit is Windows 10, while better than 8 still not user friendly and freezes from time to time. Would I buy it again? Maybe...might look at a Chromebook too. Microsoft would do well to remember who is profit and who is overhead.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    home use

    Posted
    maria
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This Laptop is great for business and home use. just get a antivirus. I just need to comment on the screen. It a touchscreen and if you dont need a touchscreen dont buy this. Resolution is kinda ugly. But before you buy it try it first.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not worth the risk!

    Posted
    Imawol
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Worked until 2 months after warranty expired. Then screen seperated. Will cost more to repair than the laptop is worth. While it worked it was an awesome machine though...

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent laptop for an occasional user.

    Posted
    skates
    • My Best Buy® Member

    This is decent laptop for the occasional user. Not that good for the gamer. Good for doing school work and home stuff like paying bills and surfing the internet.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Above average laptop for small business use

    Posted
    Bountyhunter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Laptop has adequate processor and Ram to handle routine small business applications (excel, word, outlook, pdf files for the construction industry).

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great for beginner. Won't run all programs.

    Posted
    Joey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Limited space but good for beginner computer. Probably should've spent a little more for more space and faster processor.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Performance.

    Posted
    Mickey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Easy to use and understand.Had some trouble trying to adjust display font type and size.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    laptop

    Posted
    mylaptop
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Its a nice computer but it needs more memory. my daughter uses it for schoolwork.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Entry Level

    Posted
    METOO
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This would be a good starter Laptop. No built in Bluetooth.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Descent lapto for $500

    Posted
    Dodoo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It needs a background light in the keyboard. Also seems flimsy.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Having some issues with size of screen

    Posted
    Dolin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Also having issues with being able to move curser backward

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good product

    Posted
    Picky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It does what I wanted it to do xxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend