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Customer Ratings & Reviews

HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 6GB Memory - 1TB Hard Drive - HP textured diamond pattern in black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 315 reviews

95%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 108 Reviews
  • Rating: 4 out of 5 stars

    Good laptop for a light user

    Posted
    once9twice
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this in the middle of May 2016. My overall impression of it is good. The webcam is very clear and nice. The keyboard is easy to type and the touchscreen is very efficient. I've been using it for 7 weeks now for college as well as entertainment purpose and this laptop satisfies me. I don't play game so I don't know how good it is to play game, but I use a lot of tabs to stream Youtube as well as other sites at once and it works well. Bonus: when I bought this laptop at the store, I got a Webroot Secure Anywhere Internet Security protection that is worth $49.99 for free for six months on three devices. Pros: keyboard, webcam, touchscreen, easy to use, fast to boot up and shut down Cons: touchpad is not so smooth, just good enough for scrolling and zooming. Battery life (less than 4 hours; I recommend to put it on battery saver to save battery, it can run up to 5-6 hours on battery saver. Also I recommend to charge it to 80 percent and unplug it, then charge again when the battery drops to 40. Always keep it between 40 and 80. This method works for me and helps my laptop's battery a lot.) Consider to buy a cool pad or a laptop chill mat to help keep the laptop stays cool, this helps the laptop in the long run.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far, so good

    Posted
    EarthquakeKelcy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After a permanent crash I needed to make a fast but smart decision. I had also been planning before the crash to purchase a new laptop soon, so I had already thought about what I wanted or needed, and had a specific budget target I wanted to meet. I had been concerned about going to Windows 10 but considered it a necessity as a small business owner who uses my laptop heavily both in office and out in the field on consults and speaking engagements. There have been some challenges with compatibility features but not beyond what is probably normal, and the learning curve has not been overly difficult. The laptop itself seems to perform very well and according to the specifications in things like battery life. It's fast in recognizing new devices and bringing them on line. Overall, especailly since I got it on sale, I feel like I idid well for the money spent, and that it is likely to hold up well to the way I use it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Like the computer,but

    Posted
    Inspectofind
    • Verified PurchaserVerified Purchase

    This is Windows 10. Trying to figure out where to locate programs and down loads. The Microsoft program for word, excellent, etc... Cannot be used without purchasing them with office 365. I downloaded Apatchie office and the office 365 continues to block these. Great computer but it is sad that Microsoft is so despite for money that they prevent the user of a piece of equipment from benefiting from the programs that have been installed. This can be very useful but for this program very disappointing for any user unless you pay the 270.00. Like purchasing a car but you also have to pay separately for the keys. Sadly disappointed in Microsoft !!!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great laptop for the price

    Posted
    NewToTheKitchen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this laptop to replace my old one that stopped working. The laptop is very nice overall, it handles every day tasks and your typical school assignments. I wouldn't recommend this computer to anyone uses a laptop for anything more than that. The only main complaint I have is the battery life. I usually only get about 3-3.5 hours to a fully charged battery. But besides that, I haven't had any issues whatsoever.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great laptop for the price

    Posted
    Coco
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Nice features. Excellent price for all that it has to offer. Touchscreen makes it easy for my little ones to navigate on the Internet. Just a tad too slow at start up... other than that I have no complaints. That is the only reason I did not give it 5 stars. Durable enough to handle my family. That is a plus! We use it for many types of projects (from college.. shopping... or just for entertainment ). Wireless connection to other devices is a cinch. This is a way better product than the Dell that I recently purchased. Thank you

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Overall

    Posted
    Hayashidan

    I bought this for my wife for Mother's day. I looked at this several times online before I went to the store and bought it...When I looked at it the price was $479 now it has gone up some...My biggest issue was I thought the specs said it was Bluetooth capable before...But now it does not have it in there and it is not Bluetooth capable. So I don't know if it was a misprint initially. Like I said I looked at it online several times...Any how it is a nice machine, but I really wanted the Bluetooth capability.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good laptop for the price

    Posted
    cateler
    • My Best Buy® Elite Member

    For what I paid for this laptop it's getting the job done. I needed a windows OS machine in order to be able to access a client's VPN. I only need basic Office capabilities (Word, Excel and PPT) - this HP fits the bill. The screen is very clear, and while I really don't need the touchscreen capability, it seems to work well. I don't love the keyboard (so I bought an add-on external one) and really dislike the trackpad/click keys - very clunky and hard to manipulate. I'm not a fan of Windows 10 at all, but that has nothing to do with this machine.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Laptop for price

    Posted
    DZCB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Bought this as a budget laptop and for what I paid it does exactly what I need it to do. I really like the touch screen and use it more than the track pad, mainly because I hate the track pad. There's no real definition between the laptop casing and the track pad and I find myself moving my finger off it while trying to move the pointer around. Other than that it's a quick and responsive machine. I partitioned part of the drive and dual boot Linux Ubuntu and Windows 10 and all the drivers work perfect in Ubuntu including the touch screen.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great laptop for the price

    Posted
    Almita
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I needed a laptop that would have enough storage for music and pictures. I wanted something basic but also reliable. I did not want to invest a lot of money into a laptop so I purchased this laptop. It is fast and it does everything I need it to do. The only down side to this laptop is the battery. It does not last long and it constantly has to be charged. Other than this, it is a great laptop for the price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for business/school use

    Posted
    Neenee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Had to replace my 9 yr old laptop. Have an iPad for surfing the web and watching movies, so I just needed a laptop with a number keypad on the right for data entry. Great for Office Suite functions, tax preparation, and accounting software. Touch screen is a nice feature. Might not be the computer for gaming, but it's a very reasonably priced laptop for work/school.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    good touch screen laptop

    Posted
    wcfrommd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have used this laptop for six months now and have no issues. Windows 10 allows boot up time to be minimal. The touch screen is convenient. It is light weight for its screen size. Sometimes I zoom in or out of the screen unintentionally when the cursor is at a certain location while using the touch pad in the browser but it is easy to resize. So far, so good.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great laptop for the money

    Posted
    Jayrock23
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I needed a laptop badly. Had a Toshiba but it started getting hot and would cut off in a instant. I got this same laptop back in November without the touchscreen and I decided to return it. Glad I did because I got it with the touchscreen for much cheaper. Only con is the battery. I would like the battery to last a bit longer but I will be getting my extra battery.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Laptop

    Posted
    Doconnell
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Good overall laptop. The chassis is a little cheap feeling, but for the price you are paying for this, you are getting what is on the inside and not on the outside. My only real complaint would be on the mouse pad. Sometimes it just seems to be unresponsive. With touchscreen, you can just simply click what you want on the screen instead of using the mouse pad.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    HP Laptop

    Posted
    pcitbacktogether
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is about the HP laptop, and it is a good speed with the intel i5 and also 6GB of ram. This machine should have a better graphic resolution that you can go up higher, but least it didnt have all the bloat ware or have to uninstall so much junk. Thats why I don't really like HP laptops, but this one was a great price on sale and least over 4GB of ram.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Laptop so far

    Posted
    Schustinator
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I really love this laptop so far. It is sleek, fast, and efficient. The touchscreen is a nice add on, but not a necessity. Still getting used to Windows 10 and the touchpad. And the battery always drains a bit faster than I think a laptop like this should. But, still a very nice investment for the price!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    HAS IT ALL.

    Posted
    TONYDIG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is the laptop i been shopping for months. my most truted computer is hp an it has the ram and storage i needed. it also is touch screen that i wanted that is awesome and has a dvd writer/player that so few have now. now replaces my desktop and can take it with me. deff. thumbs up.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love it except for one tiny issue....

    Posted
    peterfan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    So far, this product has lived up to all my expectations. Easy, quick start up, no problems with windows 10. Love the screen size: great gaming. The only minor issue is that this laptop is so large that it's hard for me to work on it at times. But this is not enough to negate all the positives.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great mid-level laptop

    Posted
    BTS11
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this as an everyday use laptop. It's pretty handy for day to day stuff. I loaded Adobe Suite on it and it does run it though it's a bit sluggish. Not what I bought the laptop for anyway so it's ok.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    i really like this laptop.

    Posted
    Pontiff74
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is the 1st new computer I bought in the last 7 years. I love the touch screen, like using a tablet. I also love the flash memory, turning on the computer to signing on takes 30 seconds. Tons of memory. good for everyday use. I haven't tried any video games on it yet.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Price

    Posted
    AllenR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This laptop was purchased for my mother-in-law for emails, etc. Her old laptop was well used but was getting slower. Because of the newer technology that the web based programs are using, she needed an upgrade and this was a perfect choice for the price.

    I would recommend this to a friend