Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $349.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 895 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend
to a friend

Customers are saying

Customers love the responsive touch screen and the ease of use of this 15.6" laptop. Many appreciate its excellent price and performance for everyday tasks, along with the ample storage it offers. While some users experienced issues with battery life and the hard drive, the majority found the laptop to be a great value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 895 reviews
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Budget and Feature rich, NOT Performance Friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will get what you will pay for. This HP Notebook is very feature friendly but it is not rich with quality. 1. 7th Generation Intel Core i5 processor 2. 1TB HDD 3. 8 GB DDR3 RAM 4. Crisp HD Backlit Touchscreen 5. Windows 10 OS 64-bit activated. 6. USB 3.0, Webcam, HDMI Port all in built. 7. Rugged and robust design and seems durable. All of these comes with a very cheap price with exciting deal 400$ only. What else you can wish for. Similar configuration can be found at that time of purchase around 500 - 650$ price range. However although it is cutting edge tech rich, it is not fluent in performance as it is. Some drawbacks are mentioned as below: 1. Battery back up is decent, not very good. 2. Touch Screen response is not buttery smooth a it is expected. More often we need to touch or slide multiple times for the action to be performed. 3. Mouse Pointer pad and Mouse click sometimes not responsive and I had to hit hard couple of times to get the job done. 4. Keyboard press is not very adaptive and silky smooth. 5. Webcam is extremely poor , worse than VGA Camera. 6. Git hanged couple of times. So, in this price range, it fulfills all the task but if one intend to get superior performance, it is not the one. It is budget friendly but not feature rich laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great touchscreen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a basic laptop at a good price. The touch screen was a added bonus. The larger screen is easy to see making the laptop easier to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost a solid machine only gives me trouble once in awhile,but that might be software also

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Lots of processing power for a mid range laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of processing power with the core i5 processor and 8gb of ram. For a mid range laptop you also get the added bonus of a touch screen. I got this laptop for work and can't complain. It's lightweight and the battery lasts a long time. The 1TB hard drive is more than enough space. I know it's not SSD but no delays experienced both at startup and while running. Great product for the price and it came bundled with a subscription for Office at a discounted price!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price, Touch screen

    Rated 5 out of 5 stars

    Great combinations.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It combines Touch-Screen, Intel Core i5, 8GB Memory and 1TB Hard Drive all into one Laptop. And the prices is under 400, it is hard to find such good deal other than in Best Buy. It is being working efficiently for months now since I got it for sale.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Good laptop for the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a small inexpensive laptop for use away from home. With an i5 processor, plenty of memory and sufficient hard drive storage space this fit my need. Not crazy about windows 10, but the touch screen is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Good laptop for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an inexpensive laptop that I could use for work - drafting documents, excel spreadsheets, etc. This does the job just fine. There's plenty of space, it's fast, light, and has pretty good battery life. The touch screen is a novelty that I haven't used often, but it's there and I'm sure can be helpful. I'm not a fan of Windows 10 as I was used to Windows 7, but it's fine. All in all, this is a more than decent laptop at a really good price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great laptop for the money. Inexpensive.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate buying on impulse because I usually don't do well but I had to buy a computer and fast to get my taxes done so I thought I would just go get the cheapest laptop I could find that will get the job done and later when I have time to research and compare then I would buy a better one. Well I was really impressed that this inexpensive $388 laptop actually was as powerful as a $1500 laptop I had bought in the past. It had an older processor i5 but the 8gb of memory and 1tb hard drive gives me plenty of space and speed. The graphics are great too! The only thing I wish I had on this laptop is a backlit keyboard since I like to sit in my bed at night and surf the web and have to use a reading light to see the keyboard but that feature wasn't worth adding another $300 th the price I paid. I also got lucky on the price because the sale was off the next day I went into the store and it was listed for $547, which still isn't a bad price for what this laptop has to offer in features but sure glad I got a steal. :-) Can't go wrong with choosing this laptop with the DVD/CD player, hdmi port, and wifi built in feature, windows10, etc. I can stream video to the screen or to my 57" TV via my hdmi cable. Best bang I ever got for my buck!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Price

    Rated 5 out of 5 stars

    Great Laptop for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale and it has performed well since set up. Had never used a touch screen before and it took some getting used to but now it is 2nd nature. I'm very pleased with the speed and how it easy it was to use out of the box. Definitely recommend especially when on sale. Best price for an i5 that was not a reconditioned unit.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Best buy for a computer with these specifications

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a 6th or 7th generation i3 processor based computer around $300. And I just happened to find this computer on sale at Best buy for $349. It had 7th gen i5 processor, 8 gb ram and 1 tb HDD along with touchscreen. I couldn't be happy with the specs and price and so jumped right away for this computer. It works great. and touch screen definitely a plus, and useful in some situations. However, I wish it had Bluetooth and keyboard backlight. The build quality is not great, but then can't expect it from a $350 computer with 7th gen i5 processor and good useful RAM. I would definitely recommended it for anything lower than $400.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Touch screen

    Rated 4 out of 5 stars

    Great features for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am usually a Mac person. First PC purchase ever. However, the ease of use of this laptop sold me on it. Also, touchscreen is a nice feature for a cheaper laptop. The only drawback is it seems more flimsy than what I am used to. It's plastic and I am going to make sure not to travel much with it and only use it at home. Overall, though, this was very easy to set up and really runs well. I had seen some reviews that said it was loud or had glitches, but mine is great!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life, Bluetooth

    Rated 4 out of 5 stars

    Decent computer for students

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent computer for basic internet and students. It's not the fastest ever, simple, no Bluetooth , but good for the price. Nice to have a touchscreen. Biggest issue, short battery life compared to a higher end MacBook. Also seems a little slow to load pages and updated. Its sufficient for me, surfing the web and taking online classes without spending a lot of money. I would recommend it for a basic computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Solid performance. Great for business use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid laptop without a ton of the usual software that accompanies HP laptops. Plenty of storage and a nice fast processor that easily manages multi-window business applications. The touchscreen is a nice feature, especially for those that are used to tablets. Overall, a very functional and economical computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Fast computer, love the touch screen, voice help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew from reading the introduction that it had a touch screen, and thought it would be nice, but when it came, and I realized I could ask it questions, and it had voice recognition software, just like the apple siri, I was extremely over the moon. Love it. Fast processor, great memory, and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the amount of RAM and storage given. Easy to use Large screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    very good choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer was a good choice for me, it goes fast, love I can change screen size, very clear, intuitive. like that I can use both mouse or finger. good speed, a good purchase for me. I had to order at the store, said 2 day delivery but got it over night, very pleased as I had no computer.HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 1TB HDD

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good homelaptop for basic functions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is fairly light weight, looks nice, and runs well. It has enough RAM to do anything I do at home, and plenty of disk space. Core processor is alright, and the wireless card is a little outdated but overall not bad. Good laptop for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Good computer for what we needed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this so we can edit videos. It does a great job speed wise for us and the touch screen is really nice as well

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Nice laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the touch screen capabilities, it’s sleek and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Laptop is great for my highschooler!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is perfect for my highschooler. Has ample speed and tons of memory for the use. It's not too big, but still big enough to have a great touchscreen. Office works seamlessly and other programs work quickly. We purchased the PC on sale and with Geeksquad warranty we know it will be a good PC for the next 4 years.

    I would recommend this to a friend
Sponsored