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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 895 reviews

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91%
would recommend
to a friend

Customers are saying

Customers love the responsive touch screen and the ease of use of this 15.6" laptop. Many appreciate its excellent price and performance for everyday tasks, along with the ample storage it offers. While some users experienced issues with battery life and the hard drive, the majority found the laptop to be a great value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 895 reviews
  • Rated 5 out of 5 stars

    Win10 tablet plus more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed at this machine, and I have had a few. This is a particular one that gives motion, from xp1 to xp2 to 7 to 8.1 now 10 all I have to say it covers all my needs, maybe 6 more gigs of ram will kick better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply asked the young man at the store to help me choose. He asked what I wanted to do with it, and then helped me select this one. So good to have truly knowledgeable employees there. Like it used to be!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been testing multiple laptops and while this one seemed solid the issue i had was performance while operating trading software.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was a little faster processor but it's good for the price and does what I need it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lights please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me to give this product five stars, it would need a power button to lights up when turned on. Also, a backlit keyboard would be nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for the $. Not 2 happy w texture of mousepad... My last HP laptop lasted for years w no issues. Will stay w HP until that changes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD COMPUTER FOR THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE HAD LOOKED AT QUITE A FEW COMPUTERS ONLINE AND DECIDED TO PURCHASE FROM BEST BUY. THERE STAFF IS KNOWLEDGEABLE AND EASY TO TALK TO

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for proce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad Antivirus Kaspersky. Why would best buy give you a free year Antivirus, because it's not compatible with Windows 10 search engine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it for my wife and she loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife because she does not like my Mac. She loves this computer. It does everything she wants and then some. She uses it mainly in conjunction with her silhouette and for crafting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop and I love this one!!!! Got a great deal and am happy that I went a step better than the one I was initially considering. It was worth the money. I use this laptop daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with it a couple months after purchase but after Best Buy repaired it, it's been good since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop just to edit photos and videos. Works as expected. Seems fast enough for what I have used it for so far. Colors on screen are good. Not a fan of windows 10 but what can you do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for remote work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great for working from home, though a little heavy if you need it to travel consistently to various work locations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good all around computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still on a learning curve with Windows 10 but so far I am enjoying it. I'm glad that it does read my files from my outdated computer, Lightweight compared to any laptop I've had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great student laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is exactly what I wanted & it's working great to complete my online classes. Thank you for having top quality products with knowledgable staff and service available 24/7/365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super easy to use, nice format

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tablet a lot. I am a student and needed something to use for my studies when on the go instead of taking my laptop with me. Overall, I am super happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the HP was a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although i have had a Dell since i purchased a laptop, the HP is fairly comparable in what it offers for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good but the screen is too soft and not functioning properly after one year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer bought for use with ableton as a cheaper alternative to mac , and so far has lived up to standards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very solid laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop hoping it would be good but honestly it’s turned out to be really great.

    I would recommend this to a friend