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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 895 reviews

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91%
would recommend
to a friend

Customers are saying

Customers love the responsive touch screen and the ease of use of this 15.6" laptop. Many appreciate its excellent price and performance for everyday tasks, along with the ample storage it offers. While some users experienced issues with battery life and the hard drive, the majority found the laptop to be a great value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 895 reviews
  • Rated 4 out of 5 stars

    Great for travel and business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer to travel with and use for my 2 businesses and a camp I run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop replaces my Desktop computer and provides all of the functionality needed. HP makes great products of which this is one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for college. A Best Buy associate helped me get the laptop that met those needs. Very happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a simple computer for everyday use this is the one. It runs good and the memory is great. It's touch screen is a bonus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Small Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Laptop for business pourpose and they are all working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Intriguing piece of equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me accomplish a lot in completing immediate tasks after business hours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great for what I need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be great so far, graphics aren't perfect but awesome for the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for the price I payed, not the most fast, but it worth the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the touch screen and great graphics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my lap top needed to be replaced I knew exactly where to go for great customer service and product knowledge. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average, maybe above average quality and gets job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad laptop for the price. I purchased on sale. Bought for a student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt know what to buy wanted a laptop that will last me awhile and this laptop is above and beyond the best laptop ive ever had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my granddaughter likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not review this because it is in Phoenix and my grand child has it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for older people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we picked this laptop. It does everything we need. Not heavy users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and attractive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a good deal for the price. It is pretty sleek and stylish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used faster computers but the quality and price are my concerns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still trying to get used to all the bells & whistles but I like it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Might be best for kid to do homework with!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I'm going to be honest...I hate this computer! I also hate Windows 10. Really upset that my last HP I had (for not even 2 yrs) could not have a few minor problems fixed & I wasn't even given the option of getting it back. Was told I'd get a comparable one, a Dell something or other, but the sales gal told me I wouldn't be happy w/ speed of it compared to my old one, I had to pay an extra $100 for this one. Definitely NOT worth it! Also upset that my VHS to DVD program (which was not cheap) was not compatible with Windows 10. Looked online & my Adobe Photoshop Premiere 13 & Premiere elements were supposed to be compatible, but they don't work the way they should. Also the right click button doesn't work half the time...have to keep clicking it. I wouldn't even recommend this computer to an enemy much less a friend!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop at a good price. Isn't that really all we can ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for my business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop has great processing power (especially when using MS Project and Excel). Internet speed capability is excellent.

    I would recommend this to a friend