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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 895 reviews

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91%
would recommend
to a friend

Customers are saying

Customers love the responsive touch screen and the ease of use of this 15.6" laptop. Many appreciate its excellent price and performance for everyday tasks, along with the ample storage it offers. While some users experienced issues with battery life and the hard drive, the majority found the laptop to be a great value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 895 reviews
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is pretty slow and not very responsive on the touch pad. If I could have returned it for a better one I would have but I needed to move right away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not to my expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, the laptop has not lived up to my expectation in terms of speed and response time with respect to web pages. It's somewhat slow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother and he was thrilled , however, his excitement turned into disappointment when he started using it. Touch screen was defective, computer froze , start up time was rediculous. Brought back 3 days later and got attitude from girl that was working counter.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I have just bought it about a month back, so I cannot provide much of a review. But it seems to be a good value for money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for simple use b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems slow to me. Takes a long time to restart. Otherwise it's fine for what I need it for. And volume is not great.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives a few hours of use if not plugged in full-time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was big and heavy. Picture resolution was not good, I had other issues with it so had to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I,m having some issues with this unit powering off on its own but other than that everything is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio stopped working after about a month. Had to send it in for repairs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great if you like Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, but hate Windows10. I hate Windows trying to be a smartphone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is packed with great spec. The design could be lil more appealing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big for me and runs pretty slow, should have gotten smaller model

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good computer so far, it really has not gave me any problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice size screen. Light to carry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer dedicated for my real estate. This is perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was slower than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it and instead upgraded to a dell with i7 processor

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this as an extra computer for traveling - works well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly is a computer for a beginner! And looks cheap

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy, slow and graphics are ok. It gives what you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put a $100 more and buy an SSD laptop which is not HP.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not as fast as I like!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer but it seemsslower than it should be!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and basic but froze 3 times in the first week

    No, I would not recommend this to a friend