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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 895 reviews

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91%
would recommend
to a friend

Customers are saying

Customers love the responsive touch screen and the ease of use of this 15.6" laptop. Many appreciate its excellent price and performance for everyday tasks, along with the ample storage it offers. While some users experienced issues with battery life and the hard drive, the majority found the laptop to be a great value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 895 reviews
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Best Buy for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a laptop mostly for internet browsing and image processing, with decent performance at a very reasonable price. This device is spot on!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, nice looking and easy to carry . Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Quick/easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is worth the money spent on it. It is quick and easy to use. I completed everything that I need to do from online surfing to multiple windows open with complete spreadsheets. And the cost was easy on the budget.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not a computer person by any means. This is easy to use and the touchscreen feature comes in handy (especially when your use to a smartphone). I also like that it connects easily with my phone. Most of my apps crossover.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    That touch screen!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! it solved my life the touch screen is great

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop at this price touch is working perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice and Lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for a heavier older laptop for my daughter. It is working very well and is nice and fast as well as lighter than her last one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school and works great! Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Struggled with the internet browser on this and support could not help. Changed the browser to google and good to go. Love the size and weight

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love the touchscreen, love the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did plenty of research prior to buying my new laptop. Love the touchscreen feature. The memory on this laptop was worth a few extra bucks compared to other models in this class. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    meets my needs for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this PC to do some research work from home. It performs well. Would have given it 5 stars but it does not have bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great computer for home school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has all the speed that we needed for home schooling and has made it easy to use resources on the internet along with the free powerpoint so he can do presentations.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for my purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is awesome. I had an HP before and liked it. The salesman at Best Buy sold me on another HP. For what I need it for, it does a great job. Lots of space, and it's fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it has a touch screen capability makes it easier for my projects. Downside is that it's not Bluetooth capable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Very useful laptop for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchscreen on this laptop is awesome! The layout of the Windows operating system is very cohesive, runs smooth, & every app I need can be located with ease. I give this a 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a basic, functional laptop at a decent price. Runs smoothly. Doesn't overheat. Great screen display. It hit all the bases!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Fast and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop, the screen is huge, the side number keyboard is really helpful. The touch screen feature helps a lot, and overall I would recommend this laptop to everyone. I am a MAC user but needed a Windows laptop for work, since I only use it for work (Microsoft Office and voice software) I'm not sure if this laptop would be good for streaming movies or gaming. I don't give it 5 stars because sometimes its a little slow to get from one task to the other.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Easy to use for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the screen. I use this for work and it is easy to navigate. It is also very easy to find the programs I need and keeps clients and job information organized.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, easy to use.Ive enjoyed using this laptop it is easy to use and I love the touchscreen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Good price for the performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop 1 month ago, it works well and I am very pleased. Also a pretty good price! Would recommend

    I would recommend this to a friend
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