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Customer Ratings & Reviews

Your price for this item is $125.99
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The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1172 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 15.6" Touch-Screen Laptop's touch screen, ease of use, and performance. Many appreciate its lightweight design, competitive price, and long battery life. Positive feedback also highlights the fast processing speed due to the SSD drive and the convenient size. While some users expressed minor concerns about Windows 11, the overall sentiment towards this laptop is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,172 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very Satisfied!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! It sleek and light but still has a large screen which I wanted! Has a nice touch screen feature as well! Really happy I went and exchanged my Lenovo for this!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best Laptop for this price range

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this laptop urgently did not invest much effort in my research and I must say I am really please with what I got.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Decent computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a highscooler, very decent computer with storage space & an adequate processor for speed! Not too fancy but not low end either. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Design, Lackluster Performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP 15.6" Touch-Screen Laptop in Natural Silver, excited to upgrade my old laptop and experience the benefits of a touch-screen device. While the laptop's design was quite appealing, I was ultimately disappointed by its performance, leading me to reconsider my purchase. First and foremost, I must commend HP on the sleek and modern design of this laptop. The natural silver color and slim profile make it a visually appealing device that's easy on the eyes. The touch-screen functionality was also a nice addition, offering a new level of convenience and interactivity that I appreciated. However, my enthusiasm waned as I began using the laptop and encountered several performance-related issues. Despite having an Intel Core i5 processor and 8GB of memory, I found that the laptop struggled with multitasking and running more demanding applications. This was particularly surprising and disappointing, considering the laptop's specifications suggest it should be able to handle these tasks with ease. Furthermore, the battery life was underwhelming. Even with moderate use, I found myself having to recharge the laptop multiple times throughout the day. For a device that is marketed as being portable and versatile, this was a significant drawback. Another issue I faced was the laptop's cooling system. It seemed to overheat rather quickly, causing the fans to become quite loud and distracting. This not only raised concerns about the laptop's durability but also made it challenging to focus on my work in a quiet environment. In conclusion, while this HP 15.6" Touch-Screen Laptop boasts an attractive design and touch-screen functionality, the performance issues I encountered were simply too significant to ignore. If you're looking for a laptop that can handle multitasking and demanding applications, I would recommend exploring alternative options. The design alone is not enough to compensate for the lackluster performance and subpar battery life of this device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop! Bought for my daughter for college and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The notebook works fine for office work every day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I've had this over a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop to use for school and personal needs!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my daughter for school for mechanical engineering she loves it and is able to work with all her programs

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product and worth it.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what was advertised. Great feel and the product exceeded my expectations. Definitely bang for the buck type of laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 11

    Rated 4 out of 5 stars

    Works great, good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop work great. Windows 11 takes a little getting used to, and the keyboard is a little difficult to read (gray letters on gray keys), but overall, it is a nice upgrade from my previous laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6" Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my laptop; however, it is time to upgrade. Going from 8 GM to 16 GM memory.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have a computer that responds quickly. Upgrade was essential and I trusted the Best Buy reps to steer me in the right direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop and best buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop! It is literally what holds my entire life. It stores all of my log in information so that I don’t have to try to remember everything, it’s great for nursing school with all of the storage it has. The touchscreen makes my life easier because let’s face it, in today’s world it’s habit to reach up and touch. Hp really delivered with this laptop! Best Buy was so helpful when it came to setting it up because I used to consider myself good with electronics and now I feel I have no clue sometimes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful computer. Very light and good looking. I use it to teach piano online and the picture and sound are great without any additional equipment. The Best Buy rep advised me very well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very comfortable for my work at home, high school and office. It's fast and it works well for me, I would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my computer very much. My last one quit on me and it took me a while before I knew I have to do something. I love my computer and the assistance I get from the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer easy to work with well recommended to anyone that would love to try this new upgraded computer. Great to do homework for the kids and my personal used.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    11 S is Stupid!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great! Made two trips to store get 11s turned off! It’s 11s not for safety but stupid!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has served its purpose. I have used it for several projects continuously and I have not had any regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with laser

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great with my laser engravers!! Nice and small to bounce from machine to machine!

    I would recommend this to a friend