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Customer Ratings & Reviews

Your price for this item is $255.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,826 reviews
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    A High-end Laptop at a Low-end Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was a great value for the price. I never thought that I would be able to afford a touch-screen and a solid state hard drive for the price that I paid for this Laptop. Finally, the Intel Core i7 was a special bonus. Again, a great value packed with high-end features

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great all around laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for every day use. Touch screen is a great feature and convenient. Super fast processor and it's just the right size, not too bulky or heavy and the picture quality on the screen is awesome! All at a reasonable price. I would recommend this product for anybody looking for a new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent quality, Great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a soft keyboard touch, performance is good, great resolution, fast, great battery life. Easy to program. Great for everyday home or school – not gaming. My biggest complaint is I wish the keyboard letters/numbers weren’t silver on silver.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, easy to setup, and quick response.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great for older kids

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son and he loves it. He plays Fortnite and Roblox at the same time while also casting youtube to his tv. It works great for everything he wants to do, doesn't lag or glitch. Touchscreen is great as well. He is 10 and it seems to be the perfect fit for him and his gaming needs.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Run of the mill office computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, I kind of run in the middle average touchscreen laptop. Nothing special that I seven’s OK 16 gig memory. It does not have a good gaming card or any kind of good video card. For that matter for the price, it really should have something in there that you can at least game with this doesn’t really have that. What is the run the Mill Excel spreadsheet work and just normal Word work and Microsoft Office suite work? It works pretty well. The touchscreen is pretty cool on it but it’s nothing special for the money. I just feel like it should’ve been a little bit better the screen is OK and just same thing. Nothing special run of the middle HP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Fast and smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop! It's not too heavy, very fast, and the keyboard is very smooth. Im used to working with apple products so making this switch has been a good transition. Still adjusting to windows but overall its been a great laptop for a very great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    HP with i7.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price, value. I like the Intel Core i7...seems to be faster than my 2018 HP laptop (Intel i5). I like windows 11 especially the ease of transferring files like "favorites" to the new laptop. I have bought many HP Laptops and Desktops over the years from Best Buy....this is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    New HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m liking my new laptop. The speed is good and I like the touchscreen feature. It doesn’t have a backlit keyboard though so I remedied that by placing a dark keyboard protector over it. Works well with the new HP printer I ended up needing to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Great for work from home jobs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop. It is perfect for my work from home job and very efficient, it does not get sow like a lot of my older laptops used to. The storage amount is perfect and the touch screen is my favorite. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop gets it done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed of the computer is great for having various internet browsers open and excel sheets open, the battery is great for working on it all day. the resolution or display is great as well for a laptop. Recommended 100%

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my hp laptop! So easy to use, fast, and no problems at all. For school or work, this is a good choice!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a gaming laptop i have been using for my daily work. but i needed a new one for another location. The price was right and it is light weight / slim design. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Overall a good laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop over a year now and love it. It is used mostly for leisure browsing and for a data entry job. It is fast enough for me and the battery life is pretty good. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s fast, reliable and the battery charge holds good. I’m always on zoom and it holds for 2 hours on zoom, before I have to charge it. The color is really nice. Overall no issues and it’s the best we ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    If you see this laptop - BUY IT!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Specs 5/5 2. Graphics 5/5 3. Memory 5/5 4. SSD 5/5 Love how you can use this PC for work and games. It has not slowed down for me since i bought it. has given me immaculate performance over all 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research before buying and glad I waited. It's very fast downloading images, etc. I love how it's light weight and easy to transport. The only thing i dislike is there is no back light on keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    BEST PERFORMANCE I EVER HAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY POWERFULL AND VERY WELL PERFORMANCE, BATTERY LIFE ALMOST 5-6 HOURS WHEN CONTINUE VIDEOS, BEST DISPLAY AND TOUCH QUALITY, ONLY KEYPAD LIGHT IS NOT AVAILABLE BUT OTHERWISE BEST LAPTOP, I'LL RECOMMED TO OTHERS, GO FOR IT

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Excellent laptop for the money. Fast, large screen, works well for school. Best Buy had plenty of them in stock. Bought the Best Buy extended warranty service plan for peace-of-mind, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay but pretty pricey. If you need a decent laptop, this is it.

    I would recommend this to a friend